You should spend about 20 minutes on this task.
Write at least 150 words.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts compare the percentage of 100 people rating the Parkway Hotel's customer service in five categories: excellent, good, satisfactory, poor, and very poor between 2005 and 2010.
Overall, in 2005, the number of visitors rated satisfactory was the largest share among other ratings, whereas, in 2010, the shares of good and excellent categories took place to be the largest and second-largest.
In 2005, 45 guests satisfied with the Parkway Hotel service, which was twice as many as the second-ranked rating, poor customer service, at 21. The number of people who rated very poor and good was nearly the same, stood at 15% and 14% respectively. However, just 5% of the customers felt this hotel's service excellent.
In 2010, the number of people rating excellent and good service surpassed those satisfied, at 28% and 39% respectively compared to 17%. Furthermore, the percentage of visitors who didn't like their service decreased significantly, with 12 guests thought poor and just 4 rated very poor.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2021-07-17 | Đinh Hoàng Tú | 100 | view |
| 2020-10-19 | Tran Ha | view |
- The climograph below shows average monthly temperatures and rainfall in the city of Kolkata Summarise the information by selecting and reporting the main features and make comparisons where relevant You should write at least 150 words 67
- In the future it seems it will be more difficult to live on Earth Some people think more money should be spent on researching other planets to live such as Mars To what extend do you agree or disagree with this statement 78
- The diagrams below show the design for a wave energy machine and its location Summarise the information by selecting and reporting the main features and make comparisons where relevant You should spend about 20 minutes on this task You should write at lea 74
- The gap between the rich and the poor is increasingly wide as rich people become richer and poor people grow poorer What problems could this situation cause What are the solutions to address those problems 67
- You should spend about 40 minutes on this task Write about the following topic It is now possible for scientists and tourists to travel to remote natural environment such as the South Pole What are advantages and disadvantages of this development Give rea 67