Write a letter to a company manager about a problem in a online purchased item
describe the item
what it the issue
what you expect the manager to do
Dear Madam/Sir,
I am writing to complain about an item which I bought online from your website. The purchase was made on the 13th of September, Receipt Number is LO86F09.
Your company is incredibly credible about the quality of products they keep, great customer service and at the door delivery in the shortest period of time and I am your regular customer. Previously, I have bought a mobile, laptop, shoes, accessories and a lot of books. and they were all top-notch quality. However, recently I ordered an exclusive evening gown for my sister as her wedding gift. Which was delivered yesterday, and upon opening, I was gob-smacked. The quality of the gown is extremely cheap, colors are nasty, and the diamond belt is missing.
As dress description differs from one provided online and secondly, it does not worth an enormous amount of money I paid, I want to either replace it with shoes and some accessories I have chosen, or I want my money back.
I hope to hear from you ASAP, if you need any more information, you can contact me on my mobile number.
Yours faithfully,
SAIRA
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-04 | Saira Faiz | 89 | view |
| 2019-08-04 | Saira Faiz | 78 | view |
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Grammar and spelling errors:
Line 4, column 142, Rule ID: PERIOD_OF_TIME[1]
Message: Use simply 'period'.
Suggestion: period
...nd at the door delivery in the shortest period of time and I am your regular customer. Previou...
^^^^^^^^^^^^^^
Line 4, column 272, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: And
... shoes, accessories and a lot of books. and they were all top-notch quality. Howev...
^^^
Line 10, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...n my mobile number. Yours faithfully, SAIRA
^^^
Transition Words or Phrases used:
however, if, second, secondly, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 20.0 26.3917525773 76% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 914.0 937.175257732 98% => OK
No of words: 189.0 206.0 92% => More content wanted.
Chars per words: 4.83597883598 4.54256449028 106% => OK
Fourth root words length: 3.70779275107 3.78020617076 98% => OK
Word Length SD: 2.6628321301 2.54303337028 105% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.671957671958 0.622605031667 108% => OK
syllable_count: 282.6 290.88556701 97% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 4.0 0.463917525773 862% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 55.7255672288 44.8134815571 124% => OK
Chars per sentence: 83.0909090909 76.5299724578 109% => OK
Words per sentence: 17.1818181818 16.8248392259 102% => OK
Discourse Markers: 3.0 4.34317383033 69% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.096237607561 0.216113520407 45% => OK
Sentence topic coherence: 0.0283688071146 0.0766984524023 37% => OK
Sentence topic coherence SD: 0.0369464921411 0.0603063233224 61% => OK
Paragraph topic coherence: 0.0652146046593 0.12726935374 51% => OK
Paragraph topic coherence SD: 0.0417843720586 0.0580467560999 72% => OK
Essay readability:
automated_readability_index: 10.0 8.37731958763 119% => OK
flesch_reading_ease: 62.68 70.7449484536 89% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 10.5 8.71597938144 120% => OK
dale_chall_readability_score: 8.66 7.59969072165 114% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.