: You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color.
Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Write at least 150 words.
Dear Sir/Madam,
I am writing this letter with regards to last online purchasing that I have made through your online store. last month on 26th of November, I bought a black jacket from your virtual shop. The invoice number is AS123457. However, when it delivered to me via DHL, the size and color were not matched my original selection.
I really too frustrated about such error by your side as I have been waiting for this item since August to wear it at my brother wedding party next week. Apparently, there is not enough time to replace it. Therefore, I must start now looking for other options to manage this tough situation.
As a result of this mistake by your store and based on the refund policy that we agreed on it, I am looking for full refund fees. I will send a screen shot also of my real selection as a proof. my bank account details will be shortly sent in a separate email in order to transfer the money back into my account.
I would appreciate your immediate action on this matter.
Best regards
Bilal
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-14 | Bilal-88 | 73 | view |
| 2019-05-18 | amanda.mosby | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
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- Some companies sponsor sport as way to advertise themselves. Some people thing it is good, while others thing there are disadvantages to this. Discuss Bothe sides and give your opinion. 89
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Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing this letter with regards to...
^^^^
Line 2, column 109, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Last
... I have made through your online store. last month on 26th of November, I bought a b...
^^^^
Line 4, column 293, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...options to manage this tough situation. As a result of this mistake by your stor...
^^^^^
Line 6, column 195, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: My
...t also of my real selection as a proof. my bank account details will be shortly se...
^^
Line 8, column 58, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e your immediate action on this matter. Best regards Bilal
^^^^^
Line 10, column 13, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...action on this matter. Best regards Bilal
^^^^^^
Line 12, column 6, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...his matter. Best regards Bilal
^^^^^^^
Transition Words or Phrases used:
also, apparently, however, look, really, so, therefore, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 852.0 937.175257732 91% => OK
No of words: 187.0 206.0 91% => More content wanted.
Chars per words: 4.55614973262 4.54256449028 100% => OK
Fourth root words length: 3.69794460899 3.78020617076 98% => OK
Word Length SD: 2.33554580957 2.54303337028 92% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.700534759358 0.622605031667 113% => OK
syllable_count: 259.2 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 39.5420837702 44.8134815571 88% => OK
Chars per sentence: 71.0 76.5299724578 93% => OK
Words per sentence: 15.5833333333 16.8248392259 93% => OK
Discourse Markers: 5.58333333333 4.34317383033 129% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.182151769167 0.216113520407 84% => OK
Sentence topic coherence: 0.050759314807 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0536316138835 0.0603063233224 89% => OK
Paragraph topic coherence: 0.101363167152 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0596865613943 0.0580467560999 103% => OK
Essay readability:
automated_readability_index: 7.8 8.37731958763 93% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.87 8.71597938144 102% => OK
dale_chall_readability_score: 7.67 7.59969072165 101% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.