: You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color.
Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Write at least 150 words.
Dear Sir/Madam,
I am writing this letter with regards to last online purchasing that I have made through your online store. last month on 26th of November, I bought a black jacket from your virtual shop. The invoice number is AS123457. However, when it delivered to me via DHL, the size and color were not matched my original selection.
I really too frustrated about such error by your side as I have been waiting for this item since August to wear it at my brother wedding party next week. Apparently, there is not enough time to replace it. Therefore, I must start now looking for other options to manage this tough situation.
As a result of this mistake by your store and based on the refund policy that we agreed on it, I am looking for full refund fees. I will send a screen shot also of my real selection as a proof. my bank account details will be shortly sent in a separate email in order to transfer the money back into my account.
I would appreciate your immediate action on this matter.
Best regards
Bilal
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-14 | Bilal-88 | 73 | view |
| 2019-05-18 | amanda.mosby | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
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Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing this letter with regards to...
^^^^
Line 2, column 109, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: Last
... I have made through your online store. last month on 26th of November, I bought a b...
^^^^
Line 4, column 293, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...options to manage this tough situation. As a result of this mistake by your stor...
^^^^^
Line 6, column 195, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: My
...t also of my real selection as a proof. my bank account details will be shortly se...
^^
Line 8, column 58, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...e your immediate action on this matter. Best regards Bilal
^^^^^
Line 10, column 13, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...action on this matter. Best regards Bilal
^^^^^^
Line 12, column 6, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...his matter. Best regards Bilal
^^^^^^^
Transition Words or Phrases used:
also, apparently, however, look, really, so, therefore, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 2.0 5.05154639175 40% => More conjunction wanted.
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 852.0 937.175257732 91% => OK
No of words: 187.0 206.0 91% => More content wanted.
Chars per words: 4.55614973262 4.54256449028 100% => OK
Fourth root words length: 3.69794460899 3.78020617076 98% => OK
Word Length SD: 2.33554580957 2.54303337028 92% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.700534759358 0.622605031667 113% => OK
syllable_count: 259.2 290.88556701 89% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 39.5420837702 44.8134815571 88% => OK
Chars per sentence: 71.0 76.5299724578 93% => OK
Words per sentence: 15.5833333333 16.8248392259 93% => OK
Discourse Markers: 5.58333333333 4.34317383033 129% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.182151769167 0.216113520407 84% => OK
Sentence topic coherence: 0.050759314807 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0536316138835 0.0603063233224 89% => OK
Paragraph topic coherence: 0.101363167152 0.12726935374 80% => OK
Paragraph topic coherence SD: 0.0596865613943 0.0580467560999 103% => OK
Essay readability:
automated_readability_index: 7.8 8.37731958763 93% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.87 8.71597938144 102% => OK
dale_chall_readability_score: 7.67 7.59969072165 101% => OK
difficult_words: 39.0 41.2886597938 94% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.