You have lost something on a bus and called customer service to get help. You weren't happy with their response. Write a letter to the bus company manager.
In your letter, you should:
describe the item you lost
explain why you weren't happy with the customer service
say what action you would like the company to take.
Dear Sir or Madam,
I am writing to enquire about the valuable item, which I lost while travelling from Delhi to Mumbai by 9 pm bus on 26th June. Even though I phoned customer service about it, I am exceedingly displeased with the response received.
The item in question was my Rolex Submarine dive watch, which has a stainless-steel bracelet and black bezel. I purchased it from a Rolex outlet in Delhi during my stay there and accidentally, I left it right there in the overhead compartment when I got off the bus.
As far as customer service is concerned, I am sorry to inform you that I am extremely dissatisfied with the response that I have received from one of your executives, Tanya. She simply refused to provide any assistance to get in contact with the bus driver. If she had arranged a call with any of the bus staff at that time, I would have given him instructions to keep the watch.
I would appreciate it if you would check with bus staff and enquire if they witnessed any such watch as mentioned above, as I was the last passenger on the bus. Perhaps It would be a good idea to well-instruct customer care executives to provide prompt assistance in such matters and I hope that a reputed company like yours would take prompt action in this regard.
I look forward to hearing from you.
Yours faithfully,
Ell
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-01-12 | ielts_tony | 70 | view |
| 2021-07-02 | Ell | 78 | view |
| 2021-07-02 | ankur25 | 89 | view |
| 2021-06-19 | Abdul Rehman | 78 | view |
| 2021-04-07 | Shwatank | 84 | view |
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Grammar and spelling errors:
Line 3, column 109, Rule ID: CD_NN[1]
Message: Possible agreement error. The noun 'bus' seems to be countable, so consider using: 'buses', 'busses'.
Suggestion: buses; busses
...travelling from Delhi to Mumbai by 9 pm bus on 26th June. Even though I phoned cust...
^^^
Transition Words or Phrases used:
if, look, so, well, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 40.0 26.3917525773 152% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 1156.0 937.175257732 123% => OK
No of words: 255.0 206.0 124% => OK
Chars per words: 4.53333333333 4.54256449028 100% => OK
Fourth root words length: 3.99608801488 3.78020617076 106% => OK
Word Length SD: 2.70261240328 2.54303337028 106% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.564705882353 0.622605031667 91% => More unique words wanted or less content wanted.
syllable_count: 360.9 290.88556701 124% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 5.0 1.83505154639 272% => Less adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 23.0 16.3608247423 141% => The Avg. Sentence Length is relatively long.
Sentence length SD: 56.9865867936 44.8134815571 127% => OK
Chars per sentence: 105.090909091 76.5299724578 137% => OK
Words per sentence: 23.1818181818 16.8248392259 138% => OK
Discourse Markers: 2.27272727273 4.34317383033 52% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.270722480787 0.216113520407 125% => OK
Sentence topic coherence: 0.0985650448454 0.0766984524023 129% => OK
Sentence topic coherence SD: 0.0570947710523 0.0603063233224 95% => OK
Paragraph topic coherence: 0.144231317018 0.12726935374 113% => OK
Paragraph topic coherence SD: 0.0588796597045 0.0580467560999 101% => OK
Essay readability:
automated_readability_index: 11.5 8.37731958763 137% => OK
flesch_reading_ease: 65.05 70.7449484536 92% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.9 7.45979381443 133% => OK
coleman_liau_index: 9.29 8.71597938144 107% => OK
dale_chall_readability_score: 7.81 7.59969072165 103% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 11.2 8.54432989691 131% => OK
text_standard: 12.0 8.15463917526 147% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.