Dear Sir/Madam,
I am an old client of your bank and I am writing to formally complaint about the poor quality of the service provided by your bank. I had requested for a cheque book around fifteen days back through online and later my order was confirmed by a text message from the bank's end. However, I have not received any cheque book uptill now.
According to the rules of the bank, a customer is entitled to get the cheque book within ten days of span after placing the order. Conversely, in my case it's been more than fifteen days. Indeed, i even called at the customer care center but neither did I get a satisfactory reply about the delay nor did they tell me as to exactly when will I get my parcel.
As, you must be aware, how vital this item is for me because being a business man I have to make payments very often and my mode of payment is cheque. Hence, I would like to know the cause of this delay. Also, I want you to take an strict actio against the responsible employee since it has caused me detrimental effect on my business and thus to my image.
I am looking forward to hearing from you soon.
Yours sincerely,
Ramesh
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Grammar and spelling errors:
Line 7, column 230, Rule ID: EN_A_VS_AN
Message: Use 'a' instead of 'an' if the following word doesn't start with a vowel sound, e.g. 'a sentence', 'a university'
Suggestion: a
...of this delay. Also, I want you to take an strict actio against the responsible em...
^^
Transition Words or Phrases used:
also, but, conversely, hence, however, if, look, so, thus, as to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 942.0 937.175257732 101% => OK
No of words: 216.0 206.0 105% => OK
Chars per words: 4.36111111111 4.54256449028 96% => OK
Fourth root words length: 3.83365862548 3.78020617076 101% => OK
Word Length SD: 2.31288808704 2.54303337028 91% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.666666666667 0.622605031667 107% => OK
syllable_count: 297.9 290.88556701 102% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 52.5015544831 44.8134815571 117% => OK
Chars per sentence: 85.6363636364 76.5299724578 112% => OK
Words per sentence: 19.6363636364 16.8248392259 117% => OK
Discourse Markers: 5.81818181818 4.34317383033 134% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.252860389295 0.216113520407 117% => OK
Sentence topic coherence: 0.0842674605631 0.0766984524023 110% => OK
Sentence topic coherence SD: 0.0594554496877 0.0603063233224 99% => OK
Paragraph topic coherence: 0.138335983162 0.12726935374 109% => OK
Paragraph topic coherence SD: 0.0493406348666 0.0580467560999 85% => OK
Essay readability:
automated_readability_index: 8.9 8.37731958763 106% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 8.01 8.71597938144 92% => OK
dale_chall_readability_score: 7.5 7.59969072165 99% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.