You recently bought a piece of equipment for your kitchen but it did not work. You phoned the shop but no action was taken.
Write a letter to the shop manager. In your letter:
Describe the problem with the equipment
Explain what happened when you phoned the shop
Say what you would like the manager to do
Dear Sir or Madam,
I am writing to complain about the poor customer service I received from your people. I am a regular customer of your Red Hill store. Until recently, I have always been satisfied with the quality of your service I received. Two days ago, I bought a new Bosh Freezer from your store. When I brought it home and tried to switch it on, nothing happened. It was working in the store, though.
After trying to figure out the cause of this unfortunate situation, I phoned the customer service. The only help that I was able to receive from them was that they told me to bring the freezer back to the store. No delivery service or extra warranty refunds were allowed.
Would you be so kind as to investigate this matter? If this refrigerator cannot be fixed, then what sort of refunds am I entitled to? I have attached both the delivery and the purchase invoices to this letter.
I am looking forward to hearing from you regarding this matter.
Sincerely Yours,
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-08-10 | ECOOOOOST | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
| 2022-12-31 | lokeshpareek87 | 73 | view |
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Transition Words or Phrases used:
if, look, regarding, so, then, as to, sort of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 814.0 937.175257732 87% => OK
No of words: 176.0 206.0 85% => More content wanted.
Chars per words: 4.625 4.54256449028 102% => OK
Fourth root words length: 3.64232057368 3.78020617076 96% => OK
Word Length SD: 2.45178190387 2.54303337028 96% => OK
Unique words: 112.0 127.690721649 88% => More unique words wanted.
Unique words percentage: 0.636363636364 0.622605031667 102% => OK
syllable_count: 252.9 290.88556701 87% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 13.0 16.3608247423 79% => The Avg. Sentence Length is relatively short.
Sentence length SD: 26.2916336503 44.8134815571 59% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 62.6153846154 76.5299724578 82% => OK
Words per sentence: 13.5384615385 16.8248392259 80% => OK
Discourse Markers: 3.46153846154 4.34317383033 80% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.165609918919 0.216113520407 77% => OK
Sentence topic coherence: 0.0515576998304 0.0766984524023 67% => OK
Sentence topic coherence SD: 0.0250178671263 0.0603063233224 41% => Sentences are similar to each other.
Paragraph topic coherence: 0.0887688929927 0.12726935374 70% => OK
Paragraph topic coherence SD: 0.0252767147953 0.0580467560999 44% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 7.1 8.37731958763 85% => Automated_readability_index is low.
flesch_reading_ease: 75.2 70.7449484536 106% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.0 7.45979381443 80% => OK
coleman_liau_index: 8.98 8.71597938144 103% => OK
dale_chall_readability_score: 7.6 7.59969072165 100% => OK
difficult_words: 37.0 41.2886597938 90% => OK
linsear_write_formula: 5.5 8.62886597938 64% => OK
gunning_fog: 7.2 8.54432989691 84% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.