You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager.
Write a letter to the manager of the restaurant. In your letter,
» explain why you were at the restaurant
» describe the problems
» write about the action you want the manager to take
Write at least 150 words.
Dear Sir or Madam,
I am writing to complain about the unacceptable quality of the meal I had at your restaurant last Friday. I am hoping that you would take necessary actions to improve the food quality and more importantly, maintain your reputation.
Last week marked an important milestone for me, as I was officially promoted to Finance Manager in my company after a long 10-year service. In order to celebrate this event, I decided to invite my team of five to your newly opened BBQ restaurant on Blackrock Avenue, located just a few blocks away from my office. There we ordered three servings of your signature pork ribs and lamb shoulders, with additional salads.
However, we were utterly shocked once the food arrived. Not only were the pork and lamb totally undercooked and inedible, but the salads were also too salty. After receiving an apology from a waitress, we had our food re-cooked, but only to receive heavily burnt meat while the salads remained the same. Unable to finish the meal, we left the restaurant quickly afterwards, which frustrated me as I did not expect my special night ruined by such event.
Therefore, I would really appreciate it if proper actions could be done to prevent such food quality incident from happening again. Please instruct your chefs and supervisors to prepare and check the food carefully before serving; otherwise, you will lose your customers.
Yours faithfully,
James Ryan
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Transition Words or Phrases used:
also, but, however, if, really, so, therefore, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1210.0 937.175257732 129% => OK
No of words: 239.0 206.0 116% => OK
Chars per words: 5.06276150628 4.54256449028 111% => OK
Fourth root words length: 3.93187294222 3.78020617076 104% => OK
Word Length SD: 2.63743069777 2.54303337028 104% => OK
Unique words: 165.0 127.690721649 129% => OK
Unique words percentage: 0.690376569038 0.622605031667 111% => OK
syllable_count: 378.0 290.88556701 130% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 2.0 0.463917525773 431% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 38.6079834864 44.8134815571 86% => OK
Chars per sentence: 100.833333333 76.5299724578 132% => OK
Words per sentence: 19.9166666667 16.8248392259 118% => OK
Discourse Markers: 4.33333333333 4.34317383033 100% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.186994619299 0.216113520407 87% => OK
Sentence topic coherence: 0.0668799553116 0.0766984524023 87% => OK
Sentence topic coherence SD: 0.0470599297236 0.0603063233224 78% => OK
Paragraph topic coherence: 0.105756734231 0.12726935374 83% => OK
Paragraph topic coherence SD: 0.042359813671 0.0580467560999 73% => OK
Essay readability:
automated_readability_index: 12.4 8.37731958763 148% => OK
flesch_reading_ease: 52.19 70.7449484536 74% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 10.7 7.45979381443 143% => OK
coleman_liau_index: 12.07 8.71597938144 138% => OK
dale_chall_readability_score: 9.2 7.59969072165 121% => OK
difficult_words: 70.0 41.2886597938 170% => OK
linsear_write_formula: 14.0 8.62886597938 162% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
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Rates: 81.4606741573 out of 100
Scores by essay e-grader: 7.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.