You were hurt in a minor accident inside a supermarket, and you wish
to complain to the supermarket.
Dear Sir,
I am writing in reference to complain about a minor accident in which I got injured. The incident happened last weekend when I went to the supermarket to buy groceries and while I was shopping in the dairy section I slipped and fell down hurting my ankle. For your information, this is not the first incident of its kind at your store a similar case happened last week with a elderly person and left him injured.
Though I have had many arguments with your customer service agents over this issue and have advised them many times to mop the floor properly before they open such slippery sections of the store to the customers I believe with such incidents happening time and again I think your cleaning staff is not taking it customer complaints seriously.
As you are aware that I am a regular customer at your store and from a consumer's perspective I am pretty satisfied by the customer service but there have been instances like the one mentioned above which have left me annoyed. Hence I request you to look into this matter and take subsequent action to avoid any difficult situation in the future.
Yours Sincerely
Alan
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing in reference to complain ab...
^^^
Line 2, column 375, Rule ID: EN_A_VS_AN
Message: Use 'an' instead of 'a' if the following word starts with a vowel sound, e.g. 'an article', 'an hour'
Suggestion: an
... a similar case happened last week with a elderly person and left him injured. ...
^
Line 6, column 72, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'consumers'' or 'consumer's'?
Suggestion: consumers'; consumer's
...gular customer at your store and from a consumers perspective I am pretty satisfied by t...
^^^^^^^^^
Line 6, column 93, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...r store and from a consumers perspective I am pretty satisfied by the customer se...
^^
Line 6, column 228, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Hence,
...ioned above which have left me annoyed. Hence I request you to look into this matter ...
^^^^^
Line 7, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...tuation in the future. Yours Sincerely Alan
^^^
Transition Words or Phrases used:
but, first, hence, if, look, so, while, i think
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 0.0 4.92783505155 0% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 27.0 26.3917525773 102% => OK
Nominalization: 4.0 3.85567010309 104% => OK
Performance on vocabulary words:
No of characters: 946.0 937.175257732 101% => OK
No of words: 201.0 206.0 98% => OK
Chars per words: 4.70646766169 4.54256449028 104% => OK
Fourth root words length: 3.76529505866 3.78020617076 100% => OK
Word Length SD: 2.50619884441 2.54303337028 99% => OK
Unique words: 131.0 127.690721649 103% => OK
Unique words percentage: 0.651741293532 0.622605031667 105% => OK
syllable_count: 305.1 290.88556701 105% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 3.0 9.13402061856 33% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 7.0 12.6804123711 55% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 28.0 16.3608247423 171% => The Avg. Sentence Length is relatively long.
Sentence length SD: 94.4152789434 44.8134815571 211% => The lengths of sentences changed so frequently.
Chars per sentence: 135.142857143 76.5299724578 177% => OK
Words per sentence: 28.7142857143 16.8248392259 171% => OK
Discourse Markers: 6.71428571429 4.34317383033 155% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 3.94845360825 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.103909623654 0.216113520407 48% => OK
Sentence topic coherence: 0.0496967898324 0.0766984524023 65% => OK
Sentence topic coherence SD: 0.048385118955 0.0603063233224 80% => OK
Paragraph topic coherence: 0.0661880706842 0.12726935374 52% => OK
Paragraph topic coherence SD: 0.0493440572484 0.0580467560999 85% => OK
Essay readability:
automated_readability_index: 15.1 8.37731958763 180% => OK
flesch_reading_ease: 51.52 70.7449484536 73% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 13.0 7.45979381443 174% => OK
coleman_liau_index: 10.63 8.71597938144 122% => OK
dale_chall_readability_score: 8.48 7.59969072165 112% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 13.0 8.62886597938 151% => OK
gunning_fog: 13.2 8.54432989691 154% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.