You work at home and have a problem with a piece of equipment that you use for your job.Write a letter to the shop or company which supplied the equipment. In your letterDescribe the problem with the equipmentExplain how this problem is affecting your wor

Dear Sir/Madam,

I'm writing this letter in regards to a faulty product delivered three weeks ago. I purchased a Dell Laptop from your store. The bill and the payment receipt are attached to this letter. I did not face any issue until Saturday (24th August'19). Since then, I've come across multiple issues with the laptop. The CD/DVD writer doesn't seem to work, also the laptop does not connect to the Wi-Fi. The laptop seems to have a battery issue as it losses charge in an hour or two. On a conference call, not only I face connectivity issue, the quality of the video camera is not up to the mark.

Since I work from home, the above-mentioned issues have been affecting my work majorly. I have somehow managed to work with the laptop for a week, but last week I couldn't get a single task completed. The internet connectivity issue is a major set back, which is affecting my work. Due to which, I have lost a couple of clients last week. Not forgetting the faulty battery, as it restricts the laptop from being portable.

Request you to kindly look into this complaint on priority as it has been affecting my daily work. It would be great, if you could provide me a refund of my payment or a replacement of this faulty laptop, latest by 30th August 2019, as I cannot afford to dawdle.

Sincerely,
S714

Votes
Average: 8.4 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 3, column 1, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: I'm
Dear Sir/Madam, Im writing this letter in regards to a fau...
^^
Line 3, column 24, Rule ID: IN_REGARD_TO[1]
Message: Use simply 'regarding' or 'with regard to'.
Suggestion: regarding; with regard to
...ar Sir/Madam, Im writing this letter in regards to a faulty product delivered three weeks ...
^^^^^^^^^^^^^
Line 3, column 254, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: I've
...til Saturday 24th August19. Since then, Ive come across multiple issues with the la...
^^^
Line 3, column 321, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: doesn't
...sues with the laptop. The CD/DVD writer doesnt seem to work, also the laptop does not ...
^^^^^^
Line 5, column 164, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: couldn't
... the laptop for a week, but last week I couldnt get a single task completed. The intern...
^^^^^^^
Line 7, column 159, Rule ID: THE_SUPERLATIVE[2]
Message: A determiner is probably missing here: 'laptop the latest'.
Suggestion: laptop the latest
...payment or a replacement of this faulty laptop latest by 30th August 2019. Sincerely, S7...
^^^^^^^^^^^^^

Transition Words or Phrases used:
also, but, if, look, so, then

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 4.0 5.05154639175 79% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 21.0 32.9175257732 64% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 4.0 3.85567010309 104% => OK

Performance on vocabulary words:
No of characters: 1022.0 937.175257732 109% => OK
No of words: 223.0 206.0 108% => OK
Chars per words: 4.58295964126 4.54256449028 101% => OK
Fourth root words length: 3.86434787811 3.78020617076 102% => OK
Word Length SD: 2.48199695288 2.54303337028 98% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.632286995516 0.622605031667 102% => OK
syllable_count: 309.6 290.88556701 106% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 6.0 0.824742268041 728% => Less articles wanted as sentence beginning.
Subordination: 4.0 1.83505154639 218% => Less adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 36.792148921 44.8134815571 82% => OK
Chars per sentence: 73.0 76.5299724578 95% => OK
Words per sentence: 15.9285714286 16.8248392259 95% => OK
Discourse Markers: 2.07142857143 4.34317383033 48% => More transition words/phrases wanted.
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 8.0 3.94845360825 203% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.161411350568 0.216113520407 75% => OK
Sentence topic coherence: 0.0509955569525 0.0766984524023 66% => OK
Sentence topic coherence SD: 0.0373182088777 0.0603063233224 62% => OK
Paragraph topic coherence: 0.104420319014 0.12726935374 82% => OK
Paragraph topic coherence SD: 0.0211649951477 0.0580467560999 36% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.

Essay readability:
automated_readability_index: 8.1 8.37731958763 97% => OK
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.99 8.71597938144 103% => OK
dale_chall_readability_score: 7.5 7.59969072165 99% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?

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Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.