You ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service. Say when and how you ordered the cheque book. Ask how much longer you will have to wait and ask the manager what action he will take over this matter.
Hi Manager,
I am writing to inform you that I have a bank account in your branch, from the past ten-year and I never had any issue till now. However, I am not happy with the customer service, as I have not yet received my cheque book.
I have ordered a new cheque book from your bank on 1st, May 2018. However, it’s almost two-week now, that I have not yet received my cheque book. I have been speaking to the customer service representative, and they have assured me that they have dispatched it already, and I will be receiving in 2 weeks. However, I have not yet got anything.
I have ordered the cheque book by using the ATM, and I have got a message stating I will be receiving in a week’s time. However, nothing has come till now. I would like to know the exact date when I will receive my cheque book as I do not wait for any longer now.
Also, I want you to look into this matter urgently, and let me know the action you would be taking so that none of the other customers gets affected because of the bad customer services.
Looking forward to your reply.
Thanks and Regards,
Vandana Mankotia
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Grammar and spelling errors:
Line 5, column 106, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... However, it's almost two-week now, that I have not yet received my cheque b...
^^
Transition Words or Phrases used:
also, however, look, may, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 4.0 13.1623246493 30% => More to be verbs wanted.
Auxiliary verbs: 6.0 7.85571142285 76% => OK
Conjunction : 9.0 10.4138276553 86% => OK
Relative clauses : 5.0 7.30460921844 68% => More relative clauses wanted.
Pronoun: 36.0 24.0651302605 150% => Less pronouns wanted
Preposition: 20.0 41.998997996 48% => More preposition wanted.
Nominalization: 0.0 8.3376753507 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 926.0 1615.20841683 57% => More number of characters wanted.
No of words: 210.0 315.596192385 67% => More content wanted.
Chars per words: 4.40952380952 5.12529762239 86% => OK
Fourth root words length: 3.80675409584 4.20363070211 91% => OK
Word Length SD: 2.39441905906 2.80592935109 85% => OK
Unique words: 115.0 176.041082164 65% => More unique words wanted.
Unique words percentage: 0.547619047619 0.561755894193 97% => OK
syllable_count: 288.9 506.74238477 57% => syllable counts are too short.
avg_syllables_per_word: 1.4 1.60771543086 87% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 5.43587174349 166% => OK
Article: 0.0 2.52805611222 0% => OK
Subordination: 1.0 2.10420841683 48% => OK
Conjunction: 4.0 0.809619238477 494% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 4.76152304609 21% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 12.0 16.0721442886 75% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 17.0 20.2975951904 84% => The Avg. Sentence Length is relatively short.
Sentence length SD: 50.9053451679 49.4020404114 103% => OK
Chars per sentence: 77.1666666667 106.682146367 72% => OK
Words per sentence: 17.5 20.7667163134 84% => OK
Discourse Markers: 2.33333333333 7.06120827912 33% => More transition words/phrases wanted.
Paragraphs: 5.0 4.38176352705 114% => OK
Language errors: 1.0 5.01903807615 20% => OK
Sentences with positive sentiment : 3.0 8.67935871743 35% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 3.9879759519 50% => More negative sentences wanted.
Sentences with neutral sentiment: 7.0 3.4128256513 205% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.3845577768 0.244688304435 157% => OK
Sentence topic coherence: 0.13458613299 0.084324248473 160% => OK
Sentence topic coherence SD: 0.0948041046989 0.0667982634062 142% => OK
Paragraph topic coherence: 0.189126435111 0.151304729494 125% => OK
Paragraph topic coherence SD: 0.0963954005516 0.056905535591 169% => OK
Essay readability:
automated_readability_index: 8.1 13.0946893788 62% => Automated_readability_index is low.
flesch_reading_ease: 71.14 50.2224549098 142% => OK
smog_index: 3.1 7.44779559118 42% => Smog_index is low.
flesch_kincaid_grade: 7.6 11.3001002004 67% => OK
coleman_liau_index: 8.0 12.4159519038 64% => OK
dale_chall_readability_score: 6.81 8.58950901804 79% => OK
difficult_words: 31.0 78.4519038076 40% => More difficult words wanted.
linsear_write_formula: 9.0 9.78957915832 92% => OK
gunning_fog: 8.8 10.1190380762 87% => OK
text_standard: 9.0 10.7795591182 83% => OK
What are above readability scores?
---------------------
Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.