Do you agree or disagree with the following statement? It is better to complain in person than to complain in writing. Use specific reasons and examples to support your answer.
In life, there are moments when you must make complaints in order to secure your rights. You may have to complain about a defective product in order to secure your rights as a customer, or complain your friend's faults in a relationship. However, people have different preferences on how to express complaints. Some people prefer to complain indirectly by letters or text messages since they find it hard to express their feelings face to face while others prefer to complain in person. I think that complaining in person is a better idea since you can express your points more clearly and explicitly. Also, the drafted complaint is a lengthy way.
To begin with, in order to express your points more effectively, it is better to complain in person. Talking directly allows you to convey your expression about the problem, therefore you could expect a quicker response. When writing a letter, you could miss out some important information on the problem. Also, your complaint might not be taken seriously and neglected. For example, I once bought a box of apples online, however the contents were spoiled badly. I immediately wrote a letter to the manufacturer, but I received a response saying that they are not able to identify the problem and I should contact the manager again to clarify the situation. So angry I was, I visited the manufacturer's office directly with a sample of the spoiled produced and explained what the problem was and what I required for compensation. Although they did not take the problem seriously initially, as soon as they saw my angry expression and my clear explanation, they promptly apologized and made a refund for my purchase. According to my experience, it is a better idea to complain in person since you are able to clarify the situation and also your complaints will not easily get neglected.
In addition, writing a letter is a time consuming method because the delivery of complaint through courier or postal service takes time. Also, if your explanation was not clear enough you have to repeat the process again. For instance, a few days back I bought Rasagulla sweets and I found them spoiled after opening the container. Immediately I went to the supermarket, complained in person and returned the items. Consequently, they informed the manufacturer to collect back all the boxes of Rasagulla sweets which had the same batch number that I complained. As a result, manufacturer and seller reputation was saved and I got my result.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2018-05-28 | robertsmlim | 43 | view |
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Grammar and spelling errors:
Line 3, column 689, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'manufacturers'' or 'manufacturer's'?
Suggestion: manufacturers'; manufacturer's
...ituation. So angry I was, I visited the manufacturers office directly with a sample of the sp...
^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, consequently, however, if, may, so, therefore, while, for example, for instance, i think, in addition, as a result, to begin with
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 14.0 15.1003584229 93% => OK
Auxiliary verbs: 8.0 9.8082437276 82% => OK
Conjunction : 16.0 13.8261648746 116% => OK
Relative clauses : 6.0 11.0286738351 54% => More relative clauses wanted.
Pronoun: 49.0 43.0788530466 114% => OK
Preposition: 49.0 52.1666666667 94% => OK
Nominalization: 10.0 8.0752688172 124% => OK
Performance on vocabulary words:
No of characters: 2067.0 1977.66487455 105% => OK
No of words: 416.0 407.700716846 102% => OK
Chars per words: 4.96875 4.8611393121 102% => OK
Fourth root words length: 4.51620172871 4.48103885553 101% => OK
Word Length SD: 2.84694858804 2.67179642975 107% => OK
Unique words: 219.0 212.727598566 103% => OK
Unique words percentage: 0.526442307692 0.524837075471 100% => OK
syllable_count: 648.9 618.680645161 105% => OK
avg_syllables_per_word: 1.6 1.51630824373 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.59856630824 115% => OK
Article: 2.0 3.08781362007 65% => OK
Subordination: 5.0 3.51792114695 142% => OK
Conjunction: 2.0 1.86738351254 107% => OK
Preposition: 5.0 4.94265232975 101% => OK
Performance on sentences:
How many sentences: 21.0 20.6003584229 102% => OK
Sentence length: 19.0 20.1344086022 94% => OK
Sentence length SD: 42.6669323971 48.9658058833 87% => OK
Chars per sentence: 98.4285714286 100.406767564 98% => OK
Words per sentence: 19.8095238095 20.6045352989 96% => OK
Discourse Markers: 6.66666666667 5.45110844103 122% => OK
Paragraphs: 3.0 4.53405017921 66% => More paragraphs wanted.
Language errors: 1.0 5.5376344086 18% => OK
Sentences with positive sentiment : 6.0 11.8709677419 51% => More positive sentences wanted.
Sentences with negative sentiment : 15.0 3.85842293907 389% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 4.88709677419 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.204877069772 0.236089414692 87% => OK
Sentence topic coherence: 0.0670151963697 0.076458572812 88% => OK
Sentence topic coherence SD: 0.0798015308234 0.0737576698707 108% => OK
Paragraph topic coherence: 0.143371214199 0.150856017488 95% => OK
Paragraph topic coherence SD: 0.0642208556873 0.0645574589148 99% => OK
Essay readability:
automated_readability_index: 11.9 11.7677419355 101% => OK
flesch_reading_ease: 52.19 58.1214874552 90% => OK
smog_index: 8.8 6.10430107527 144% => OK
flesch_kincaid_grade: 10.7 10.1575268817 105% => OK
coleman_liau_index: 11.55 10.9000537634 106% => OK
dale_chall_readability_score: 8.49 8.01818996416 106% => OK
difficult_words: 103.0 86.8835125448 119% => OK
linsear_write_formula: 11.0 10.002688172 110% => OK
gunning_fog: 9.6 10.0537634409 95% => OK
text_standard: 12.0 10.247311828 117% => OK
What are above readability scores?
---------------------
Minimum four paragraphs wanted.
Rates: 76.6666666667 out of 100
Scores by essay e-grader: 23.0 Out of 30
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.