Write a complaint letter about a taxi service that you have used recently. Please say
- When did you use the service?
- What was wrong with the service provided?
- What actions for improvement do you suggest?
I am writing to express my dissatisfaction with poor quality of your taxi center service.
I am one of your regular travelers that take a taxi for your taxi center to go to my workplace every day. Last day, on 21th on June, I have been wait more than one hour for your taxi. However, I called several times, and each time one of your staff assured me that my taxi would be arrived at least in five minutes. After arrival, I found my driver was not familiar with town, so I had to give him direction.
Besides, my driver was so young and very careless, he never attention to red light or his speed. Consequently, police stop us and gave him firm. All these matters cause I late and lost my important appointment with my new client.
I think this matter deserve your urgent attention. I think you should hire new expert driver, someone with both town and law. Other thing that you can do that punish your careless employees.
Thank you for your time and consideration.
Yours faithfully,
Mari Lr.
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| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| Thu, 07/18/2019 - 14:11 | Ridza hakimi | 22 | view |
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Consequently, police stop us and gave him firm.
firm?
I have been wait more than one hour for your taxi.
I have been waiting more than one hour for your taxi.
he never attention to red light or his speed.
he never pays attention to red light or his speed.
Other thing that you can do that punish your careless employees.
Other thing that you can do is to punish your careless employees.
Sentence: I think this matter deserve your urgent attention.
Description: The fragment matter deserve your is rare
Suggestion: Possible agreement error: Replace deserve with verb, past tense
Attribute Value Ideal
Score: 5.5 out of 9
Category: Satisfactory Excellent
No. of Grammatical Errors: 5 2
No. of Spelling Errors: 0 2
No. of Sentences: 12 10
No. of Words: 178 200
No. of Characters: 763 1000
No. of Different Words: 115 100
Fourth Root of Number of Words: 3.653 4.0
Average Word Length: 4.287 4.6
Word Length SD: 2.332 2.4
No. of Words greater than 5 chars: 42 60
No. of Words greater than 6 chars: 29 50
No. of Words greater than 7 chars: 14 40
No. of Words greater than 8 chars: 11 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 14.833 21.0
Sentence Length SD: 5.398 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.406 0.35
Sentence-Para Coherence: 0.678 0.50
Sentence-Sentence Coherence: 0.258 0.07
Number of Paragraphs: 5 4