The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts illustrate the survey of the 100 guests regarding the customer services of the Parkway Hotel in the year 2005 and 2010.units are measured in percentage.
Overall, there was a remarkable improvisation in the services as per their feedback percentages shown in the former and latter charts. Good ratings were the highest remark received by 39% amongst all. Meanwhile, very poor was the lowest at 4% by the end of 2010.
In the year 2005, 65 visitors were satisfactorily happy. Though, rest 36 among them were not satisfied due to the poor and bad services of the hotel. Of which, the excellent service was the lowest and the satisfactory category was the highest by nearly half by 45%.
However, the proportion of the survey was seen drastically changed in the year 2010. The poor and very poor services slipped by 20% and also, the average satisfactory service got reduced by 28% which eventually rose the proportion of excellent and good service by 28% and 39% respectively.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
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Transition Words or Phrases used:
also, however, regarding, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.0 129% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 8.0 6.8 118% => OK
Relative clauses : 2.0 3.15609756098 63% => OK
Pronoun: 2.0 5.60731707317 36% => OK
Preposition: 24.0 33.7804878049 71% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 827.0 965.302439024 86% => OK
No of words: 168.0 196.424390244 86% => More content wanted.
Chars per words: 4.92261904762 4.92477711251 100% => OK
Fourth root words length: 3.60020574368 3.73543355544 96% => OK
Word Length SD: 2.78642008763 2.65546596893 105% => OK
Unique words: 94.0 106.607317073 88% => More unique words wanted.
Unique words percentage: 0.559523809524 0.547539520022 102% => OK
syllable_count: 243.9 283.868780488 86% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 5.0 4.33902439024 115% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 8.94146341463 101% => OK
Sentence length: 18.0 22.4926829268 80% => The Avg. Sentence Length is relatively short.
Sentence length SD: 48.3183884941 43.030603864 112% => OK
Chars per sentence: 91.8888888889 112.824112599 81% => OK
Words per sentence: 18.6666666667 22.9334400587 81% => OK
Discourse Markers: 3.88888888889 5.23603664747 74% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 2.0 1.13902439024 176% => OK
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.245314774101 0.215688989381 114% => OK
Sentence topic coherence: 0.101960595935 0.103423049105 99% => OK
Sentence topic coherence SD: 0.0822783524299 0.0843802449381 98% => OK
Paragraph topic coherence: 0.164595586944 0.15604864568 105% => OK
Paragraph topic coherence SD: 0.0961101263906 0.0819641961636 117% => OK
Essay readability:
automated_readability_index: 11.1 13.2329268293 84% => Automated_readability_index is low.
flesch_reading_ease: 61.67 61.2550243902 101% => OK
smog_index: 8.8 6.51609756098 135% => OK
flesch_kincaid_grade: 9.1 10.3012195122 88% => OK
coleman_liau_index: 11.26 11.4140731707 99% => OK
dale_chall_readability_score: 8.19 8.06136585366 102% => OK
difficult_words: 39.0 40.7170731707 96% => OK
linsear_write_formula: 8.0 11.4329268293 70% => OK
gunning_fog: 9.2 10.9970731707 84% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.