The chart and table below show customer satisfaction levels in the US with airlines and aspects of air travel in 1999, 2000, and 2007.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The chart and table show the changes in the percentage of satisfied and unsatisfied customers and specific aspects of satisfaction using airlines in USA in 1999, 2000, 2007.
In 1999, 65 percent customers felt satisfied with airlines while the percentage of people, who were dissatisfied, were half of satisfied customers’ level, 32 %. In 2000 and 2007, there were more customers who enjoyed flying with the airlines and its percentage grew up steadily to 72 % in 2007. On the other hand, airplanes might succeed to give the better service which it could show through the decrease percentage of d...
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The survey result for comfort of seats aspect was available in 2007, which 47% passengers felt confort with the seats.
Description: 'which' is not used properly here.
The survey result for comfort of seats aspect was available in 2007, among which 47% passengers felt confort with the seats.
or: The survey result for comfort of seats aspect was available in 2007, while 47% passengers felt confort with the seats.
Sentence: The survey result for comfort of seats aspect was available in 2007, which 47 passengers felt confort with the seats.
Error: confort Suggestion: comfort
Attribute Value Ideal
Score: 6.5 out of 9
Category: Good Excellent
No. of Grammatical Errors: 1 2
No. of Spelling Errors: 1 2
No. of Sentences: 9 10
No. of Words: 204 200
No. of Characters: 1018 1000
No. of Different Words: 101 100
Fourth Root of Number of Words: 3.779 4.0
Average Word Length: 4.99 4.6
Word Length SD: 2.588 2.4
No. of Words greater than 5 chars: 70 60
No. of Words greater than 6 chars: 57 50
No. of Words greater than 7 chars: 38 40
No. of Words greater than 8 chars: 28 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 22.667 21.0
Sentence Length SD: 4.32 7.5
Use of Discourse Markers (%): 0.444 0.12
Sentence-Text Coherence: 0.463 0.35
Sentence-Para Coherence: 0.687 0.50
Sentence-Sentence Coherence: 0.136 0.07
Number of Paragraphs: 4 4