Write a complaint letter about a taxi service that you have used recently. Please say
– When did you use the service?
– What was wrong with the service provided?
– What actions for improvement do you suggest?
Dear Sir or Madam,
I am writing to complain about the trip with Comfort taxi that I took yesterday to the airport around 5 o'clock in the afternoon.
First of all, I would like to clarify that I had booked the cab in advance to avoid the long waiting time due to the high demand period. However, I had waited half an hour before the driver arrived at my workplace. If I had not spared extra time into my journey, I would have missed my flight. On top of the late arrival, the driver was so confident about his direction and he accidentally took a wrong exit instead of following the instruction from the GPS navigation system. Therefore, it was an hour ride instead of the usual 15 minute trip. After all the hassle that I went through and an exorbitant amount that I needed to pay, the driver still displayed his hubris egotistically without showing any apology.
it seems like the company did not value their customer through its poor service and lack of proper trainning for their drivers. I would like the taxi company to take this into serious consideration to improve your service so that people would enjoy a smoother and more peaceful journey in the future.
I look forward to seeing your reply soon. Thank you!
Your faithfully,
John Smiths
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-10-05 | arcamillus | 87 | view |
| 2019-04-04 | diamondngtkc | 89 | view |
| 2018-11-13 | Jeshika Nayak | 73 | view |
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Grammar and spelling errors:
Line 2, column 105, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: o'clock
... took yesterday to the airport around 5 oclock in the afternoon. First of all, I wo...
^^^^^^
Line 6, column 1, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...ically without showing any apology. it seems like the company did not value th...
^^
Transition Words or Phrases used:
first, however, if, look, so, still, therefore, after all, first of all
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 2.0 7.48453608247 27% => More to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1043.0 937.175257732 111% => OK
No of words: 224.0 206.0 109% => OK
Chars per words: 4.65625 4.54256449028 103% => OK
Fourth root words length: 3.86867284054 3.78020617076 102% => OK
Word Length SD: 2.46515496444 2.54303337028 97% => OK
Unique words: 145.0 127.690721649 114% => OK
Unique words percentage: 0.647321428571 0.622605031667 104% => OK
syllable_count: 317.7 290.88556701 109% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 50.146726861 44.8134815571 112% => OK
Chars per sentence: 94.8181818182 76.5299724578 124% => OK
Words per sentence: 20.3636363636 16.8248392259 121% => OK
Discourse Markers: 6.45454545455 4.34317383033 149% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.128866548637 0.216113520407 60% => OK
Sentence topic coherence: 0.0413419379643 0.0766984524023 54% => OK
Sentence topic coherence SD: 0.0397347176998 0.0603063233224 66% => OK
Paragraph topic coherence: 0.0821891690154 0.12726935374 65% => OK
Paragraph topic coherence SD: 0.0313932810566 0.0580467560999 54% => OK
Essay readability:
automated_readability_index: 10.7 8.37731958763 128% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.75 8.71597938144 112% => OK
dale_chall_readability_score: 7.73 7.59969072165 102% => OK
difficult_words: 44.0 41.2886597938 107% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.