You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make.
Write a letter to the bank manager. In the letter:
• Introduce yourself.
• Explain that you did not buy the items listed.
• Say what you would like the bank to do to fix the problem.
You do not need to write any addresses. Begin your letter as follows:
Dear Sir or Madam,
Dear Sir or Madam,
I am just writing to inform you about an incorrect statement that has been sent to me last week. It is obvious that some transactions listed in the statement are not made my me because I was not in Australia during the time of purchases.
My name is Nam Vu who has been a long-term Commonwealth Bank’s customer for the last 5 years since the bank account being created. You can easily check my personal details according to my address: 35 Main St, Thomastown, Vic 3074.
Indeed, I did not make the purchases of a luxury sauna suite and a Dell laptop because I had been overseas from 12th June to 15th September. However, they were bought on 20th August, the date appears in the statement. In addition, whilst going out of the country, I did bring the credit card along, but no purchase is made by the card or net bank services.
Personally, I am certainly sure that it should be due to a scam or hacking. Hence, I hope you can investigate the case, so that produce a refund to my balance as well as take proper prevention to any further occurrences. By the way, you can directly reach me via my phone number showed in my account for any necessary evidence.
Your faithfully,
Nam Vu
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-21 | deepaksharma69 | 78 | view |
| 2020-01-21 | deepaksharma69 | 73 | view |
| 2020-01-14 | krishiya4 | 89 | view |
| 2020-01-14 | krishiya4 | 89 | view |
| 2020-01-14 | krishiya4 | 89 | view |
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Transition Words or Phrases used:
but, hence, however, so, well, in addition, as well as, by the way
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 7.0 3.85567010309 182% => OK
Performance on vocabulary words:
No of characters: 1006.0 937.175257732 107% => OK
No of words: 222.0 206.0 108% => OK
Chars per words: 4.53153153153 4.54256449028 100% => OK
Fourth root words length: 3.8600083453 3.78020617076 102% => OK
Word Length SD: 2.64394078135 2.54303337028 104% => OK
Unique words: 148.0 127.690721649 116% => OK
Unique words percentage: 0.666666666667 0.622605031667 107% => OK
syllable_count: 304.2 290.88556701 105% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 35.6595471898 44.8134815571 80% => OK
Chars per sentence: 91.4545454545 76.5299724578 120% => OK
Words per sentence: 20.1818181818 16.8248392259 120% => OK
Discourse Markers: 6.0 4.34317383033 138% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 4.0 3.94845360825 101% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.252013256198 0.216113520407 117% => OK
Sentence topic coherence: 0.0784907566559 0.0766984524023 102% => OK
Sentence topic coherence SD: 0.0381650804755 0.0603063233224 63% => OK
Paragraph topic coherence: 0.133759527986 0.12726935374 105% => OK
Paragraph topic coherence SD: 0.0332039994982 0.0580467560999 57% => OK
Essay readability:
automated_readability_index: 10.0 8.37731958763 119% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 8.99 8.71597938144 103% => OK
dale_chall_readability_score: 8.11 7.59969072165 107% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.