You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not received any help.
write a letter to the company and in your letter:
* introduce yourself
* explain the problem
* and state what action you would like from the company
I am writing this letter to complain about the faulty TV which we bought last week from your store.
I am Mikesh Khanal, one of the most frequent buyers of your store. I have been buying electronic gadgets from your shop for my office and home likewise since the early 2000s.
I visited the store last week on 9th November and bought a premium TV as per the suggestion of your team. However, it did not function as intended; the picture quality was below par, in fact, it was blurry. In addition to that, the remote that came along was physically damaged. I have been regularly calling your service centre, but they either tender me an unacceptable apology and inform me that it will take nearly a week to repair it due to unavailability of engineers or they hang up on me abruptly.
I am exceedingly displeased with both the quality of the product I purchased and the service I have received. I expect you to replace this equipment immediately or repair them within two days. I would also suggest you dig deep into the working of your service centre to understand the reason behind these delays. I no longer have the patience to wait for a week.
I look forward to hearing back from you immediately.
Yours faithfully,
Mikesh Khanal
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-08 | krishnajnd | 89 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 84 | view |
| 2019-11-16 | awsrabinpoudel@gmail.com | 73 | view |
| 2019-08-14 | rer1 | 73 | view |
| 2019-08-06 | ns478511 | 87 | view |
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Grammar and spelling errors:
Line 3, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... we bought last week from your store. I am Mikesh Khanal, one of the most freq...
^^^^
Line 5, column 68, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...the most frequent buyers of your store. I have been buying electronic gadgets fro...
^
Line 7, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... home likewise since the early 2000s. I visited the store last week on 9th Nov...
^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...e likewise since the early 2000s. I visited the store last week on 9th Nove...
^
Line 11, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...neers or they hang up on me abruptly. I am exceedingly displeased with both th...
^^^^
Line 13, column 111, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...chased and the service I have received. I expect you to replace this equipment im...
^
Line 13, column 194, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...diately or repair them within two days. I would also suggest you dig deep into th...
^
Line 13, column 314, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...erstand the reason behind these delays. I no longer have the patience to wait for...
^
Line 17, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...e the patience to wait for a week. I look forward to hearing back from you i...
^
Line 19, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...to hearing back from you immediately. Yours faithfully, Mikesh Khanal
^^^^
Transition Words or Phrases used:
also, but, however, likewise, look, so, in addition, in fact
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 40.0 32.9175257732 122% => Less pronouns wanted
Preposition: 29.0 26.3917525773 110% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1041.0 937.175257732 111% => OK
No of words: 221.0 206.0 107% => OK
Chars per words: 4.71040723982 4.54256449028 104% => OK
Fourth root words length: 3.85565412703 3.78020617076 102% => OK
Word Length SD: 2.5583023742 2.54303337028 101% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.633484162896 0.622605031667 102% => OK
syllable_count: 319.5 290.88556701 110% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 46.0691530626 44.8134815571 103% => OK
Chars per sentence: 80.0769230769 76.5299724578 105% => OK
Words per sentence: 17.0 16.8248392259 101% => OK
Discourse Markers: 4.61538461538 4.34317383033 106% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 10.0 2.54639175258 393% => Less language errors wanted.
Sentences with positive sentiment : 1.0 7.41237113402 13% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.237164958406 0.216113520407 110% => OK
Sentence topic coherence: 0.0716760249586 0.0766984524023 93% => OK
Sentence topic coherence SD: 0.0505082569187 0.0603063233224 84% => OK
Paragraph topic coherence: 0.122492112938 0.12726935374 96% => OK
Paragraph topic coherence SD: 0.052448420279 0.0580467560999 90% => OK
Essay readability:
automated_readability_index: 9.3 8.37731958763 111% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.74 8.71597938144 112% => OK
dale_chall_readability_score: 7.69 7.59969072165 101% => OK
difficult_words: 45.0 41.2886597938 109% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.