29.09.2017 you ordered a new cheque book from your bank two weeks ago but you have received nothing. Write a letter to the manager complaining about the bad service.
-Say when and how you ordered the cheque book
-ask how much longer you will have to wait
-and ask the manager what action he will take over this matter.
Dear Sir or Madam,
I am writing to complain about a poor service provided by your institution.
Fourteenth days ago on 2nd March 2017, I contacted a representative of your commercial bank by phone. After I explained the problem with my previous cheque book, your employee stated that a new one will be delivered to me by post service within a week. However, since then I have not gotten any news. Why wasn't I informed that there are some problems with my order?
I am going to take a vacation at the beginning of the next month; consequently, I would like to know when my novel cheque book will be handed to me or I will have to travel with it? What should I do in order to speed up the process of issuing it? Perhaps I need go to the main office of your bank in my megalopolis and nullify the cheque book I ordered earlier this month or do something else.
Also, I want to know what actions you are going to undertake to rectify the problematic situation; moreover, I need to know what will be done to avoid repeating this terrible and annoying case with me and other customers of your financial institution. Furthermore, I would like to hear words of apology from you about the incompetence of your staff and unwillingness to solve the issue quickly.
I am waiting for your prompt response.
Sincerely yours,
Eugene Dubinchuk.
- Essay topics TPO 48 Integrated Writing Task 90
- 07 10 2017 Some people think that the detailed criminal description on newspaper and TV has bad influences so this kind of information should be restricted on the media To what extent do you agree or disagree 81
- The following appeared as part of an article in a business magazine."A recent study rating 300 male and female advertising executives according to the average number of hours they sleep per night showed an association between the amount of sleep the execu 70
- Scandals are useful because they focus our attention on problems in ways that no speaker or reformer ever could.Write a response in which you discuss the extent to which you agree or disagree with the claim. In developing and supporting your position, be 73
- The following appeared in a letter to the editor of the Balmer Island Gazette."The population on Balmer Island doubles during the summer months. During the summer, then, the town council of Balmer Island should decrease the maximum number of moped rentals 80
Comments
Essay evaluation report
Attribute Value Ideal
Final score: 8.0 out of 9
Category: Excellent Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 12 15
No. of Words: 241 250
No. of Characters: 1119 1200
No. of Different Words: 144 150
Fourth Root of Number of Words: 3.7 4.7
Average Word Length: 4.5 4.6
Word Length SD: 2.7 2.4
No. of Words greater than 5 chars: 121100
No. of Words greater than 6 chars: 78 80
No. of Words greater than 7 chars: 45 40
No. of Words greater than 8 chars: 23 20
Use of Passive Voice (%): 0
Avg. Sentence Length: 20 21.0
Sentence Length SD: 7.1 7.5
Use of Discourse Markers (%): 0.45 0.12
Sentence-Text Coherence: 0.45 0.35
Sentence-Para Coherence: 0.45 0.50
Sentence-Sentence Coherence: 0.03 0.07
Number of Paragraphs: 7 5
Grammar and spelling errors:
Line 1, column 19, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, I am writing to complain about a poor se...
^^^^^
Transition Words or Phrases used:
also, consequently, furthermore, however, if, moreover, so, then
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 9.0 4.92783505155 183% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 38.0 32.9175257732 115% => OK
Preposition: 42.0 26.3917525773 159% => OK
Nominalization: 5.0 3.85567010309 130% => OK
Performance on vocabulary words:
No of characters: 1119.0 937.175257732 119% => OK
No of words: 241.0 206.0 117% => OK
Chars per words: 4.64315352697 4.54256449028 102% => OK
Fourth root words length: 3.94007293032 3.78020617076 104% => OK
Word Length SD: 2.76625034578 2.54303337028 109% => OK
Unique words: 144.0 127.690721649 113% => OK
Unique words percentage: 0.597510373444 0.622605031667 96% => OK
syllable_count: 345.6 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 20.0 16.3608247423 122% => The Avg. Sentence Length is relatively long.
Sentence length SD: 62.7580782759 44.8134815571 140% => OK
Chars per sentence: 93.25 76.5299724578 122% => OK
Words per sentence: 20.0833333333 16.8248392259 119% => OK
Discourse Markers: 5.33333333333 4.34317383033 123% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.49484536082 268% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.262692374241 0.216113520407 122% => OK
Sentence topic coherence: 0.0798820896118 0.0766984524023 104% => OK
Sentence topic coherence SD: 0.0409168829209 0.0603063233224 68% => OK
Paragraph topic coherence: 0.124310671034 0.12726935374 98% => OK
Paragraph topic coherence SD: 0.0423673862716 0.0580467560999 73% => OK
Essay readability:
automated_readability_index: 10.5 8.37731958763 125% => OK
flesch_reading_ease: 68.1 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.7 7.45979381443 117% => OK
coleman_liau_index: 9.63 8.71597938144 110% => OK
dale_chall_readability_score: 8.23 7.59969072165 108% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 10.0 8.54432989691 117% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 87.0786516854 out of 100
Scores by essay e-grader: 7.75 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.