You have recently made a purchase from the local department store. However, when you arrived home, you found a fault with it. Write a letter to the manager, say what the product is, and explain the problem and what you’d like to be done about it.
Dear Sir,
I am writing you to complain about the TV which I bought from your reputed departmental store. I have been one of your loyal customers almost 5 years now and purchase all the electronic items from your store.
Undeniably, this time also I opt to buy a new TV for my bedroom from your store. While selecting the LED TV, I have selected the LG brand that is about 32 inches in size. However, after receiving the delivery I was surprised to see Samsung Television, even though the packing box is of LG brand. When I called one of your representatives in the shop, I was shocked to hear that he clearly denied that there was any recent purchase of TV from your department store.
I would be grateful to you, if you look into this matter on the urgent basis as I need to install a TV in my bedroom before the actual world cup start. In case, if your store does not have the same model, request to refund my payment, so that I can purchase the same from other shop.
I am looking forward to hearing from you soon. Also, need your swift response on this matter.
Yours faithfully
Wilson
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Attribute Value Ideal
Score: 7.0 out of 9
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 0 2
No. of Sentences: 12 10
No. of Words: 205 200
No. of Characters: 860 1000
No. of Different Words: 122 100
Fourth Root of Number of Words: 3.784 4.0
Average Word Length: 4.195 4.6
Word Length SD: 2.344 2.4
No. of Words greater than 5 chars: 48 60
No. of Words greater than 6 chars: 34 50
No. of Words greater than 7 chars: 19 40
No. of Words greater than 8 chars: 11 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 17.083 21.0
Sentence Length SD: 9.578 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.396 0.35
Sentence-Para Coherence: 0.73 0.50
Sentence-Sentence Coherence: 0.17 0.07
Number of Paragraphs: 4 4