The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts illustrate the survey of the 100 guests regarding the customer services of the Parkway Hotel in the year 2005 and 2010.units are measured in percentage.
Overall, there was a remarkable improvisation in the services as per their feedback percentages shown in the former and latter charts. Good ratings were the highest remark received by 39% amongst all. Meanwhile, very poor was the lowest at 4% by the end of 2010.
In the year 2005, 65 visitors were satisfactorily happy. Though, rest 36 among them were not satisfied due to the poor and bad services of the hotel. Of which, the excellent service was the lowest and the satisfactory category was the highest by nearly half by 45%.
However, the proportion of the survey was seen drastically changed in the year 2010. The poor and very poor services slipped by 20% and also, the average satisfactory service got reduced by 28% which eventually rose the proportion of the excellent and good service by 28% and 39% respectively.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- You recently stayed in a hotel in a large city The weather was very unusual for the time of year and the heating cooling system in the hotel was quite inadequate Write a letter to the manager of the hotel In your letter give details of what went wrong exp 56
- In many countries small shops and town centers are going out of business because people tend to drive to the large out of town stores This results in an increase in car use and it also means that people without cars have limited access to out of town stor 73
- A friend has agreed to look after your house and pet while you are on holiday Write a letter to your friend78 In your letter Give contact details for when you are away Give instructions about how to care for your pet Describe other household duties you wo 73
- Some people think the government should support artists like painters musicians and poets while others believe this wastes money Discuss both views and give your own opinion 61
- The line graph below shows the oil production and consumption in China between 1982 and 2006