The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The pie charts show the information about the result of a question sheet that asked the Parkway hotel's guests how they rated the customer service. The same survey form was given to 100 visitors in the years 2005 and 2010. Overall, it can be seen that the hotel's service has improved over the period of 5 years.
In 2005, more than half of the guests of the Parkway hotel were satisfied 45%, while 21% of the total number of visitors found the service poor. Moreover, 15% of the hotel's guests rated the service very poor, and only 5% had found the hotel service excellent in addition to this, people who rated good were 14%.
While in 2010, 17% of the people who stayed in the hotel have been satisfied with the service, also, 28% of them considered client service excellence. Besides, 39% of people counted the whole service good. Finally, individuals who have rated the hotel poor and very poor were just 12% and 4%, respectively.
Post date | Users | Rates | Link to Content |
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2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- In many countries a small number of people earn extremely high salaries Some people believe that this is good for the country but others think that governments should not allow salaries above a certain level Discuss both these views and give your own opin 78
- The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel s customer service The same questionnaire was given to 100 guests in the years 2005 and 2010 Summarise the information by selecting and 73
- In many countries a small number of people earn extremely high salaries Some people believe that this is good for the country but others think that governments should not allow salaries above a certain level Discuss both these views and give your own opin 84
Grammar and spelling errors:
Line 4, column 293, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...poor and very poor were just 12% and 4%, respectively.
^^
Transition Words or Phrases used:
also, besides, finally, moreover, so, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.0 86% => OK
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 5.0 3.15609756098 158% => OK
Pronoun: 6.0 5.60731707317 107% => OK
Preposition: 19.0 33.7804878049 56% => More preposition wanted.
Nominalization: 4.0 3.97073170732 101% => OK
Performance on vocabulary words:
No of characters: 770.0 965.302439024 80% => OK
No of words: 166.0 196.424390244 85% => More content wanted.
Chars per words: 4.63855421687 4.92477711251 94% => OK
Fourth root words length: 3.58944267634 3.73543355544 96% => OK
Word Length SD: 2.18945863934 2.65546596893 82% => OK
Unique words: 99.0 106.607317073 93% => More unique words wanted.
Unique words percentage: 0.596385542169 0.547539520022 109% => OK
syllable_count: 222.3 283.868780488 78% => OK
avg_syllables_per_word: 1.3 1.45097560976 90% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 2.0 4.33902439024 46% => OK
Subordination: 2.0 1.07073170732 187% => OK
Conjunction: 1.0 0.482926829268 207% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 3.36585365854 30% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 8.0 8.94146341463 89% => OK
Sentence length: 20.0 22.4926829268 89% => OK
Sentence length SD: 38.6553278993 43.030603864 90% => OK
Chars per sentence: 96.25 112.824112599 85% => OK
Words per sentence: 20.75 22.9334400587 90% => OK
Discourse Markers: 7.0 5.23603664747 134% => OK
Paragraphs: 3.0 3.83414634146 78% => More paragraphs wanted.
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 4.0 3.70975609756 108% => OK
Sentences with negative sentiment : 1.0 1.13902439024 88% => OK
Sentences with neutral sentiment: 3.0 4.09268292683 73% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.403520085985 0.215688989381 187% => OK
Sentence topic coherence: 0.173236855314 0.103423049105 168% => OK
Sentence topic coherence SD: 0.120749152991 0.0843802449381 143% => OK
Paragraph topic coherence: 0.292107978337 0.15604864568 187% => OK
Paragraph topic coherence SD: 0.176702289044 0.0819641961636 216% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 10.8 13.2329268293 82% => Automated_readability_index is low.
flesch_reading_ease: 76.56 61.2550243902 125% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 7.6 10.3012195122 74% => OK
coleman_liau_index: 9.63 11.4140731707 84% => OK
dale_chall_readability_score: 7.2 8.06136585366 89% => OK
difficult_words: 27.0 40.7170731707 66% => More difficult words wanted.
linsear_write_formula: 9.0 11.4329268293 79% => OK
gunning_fog: 10.0 10.9970731707 91% => OK
text_standard: 10.0 11.0658536585 90% => OK
What are above readability scores?
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Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.