The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The two pie charts provide information about the results of a questionnaire conducted to get feedback from the visitors of Parkway Hotel in the years 2005 and 2010.
Overall, there were six levels of the visitors would provide their satisfactory rate on customer service. Among the six, the highest percentage of people rated the hotel to be satisfactory in 2005, However, the hotel gained a good reputation in 2010 and its customer service reached a level of Good.
For 2005, the highest percentage of people were satisfied with the hotel's customer service.
On the contrary, 15% of we felt the service was lacking and gave rated it to be very poor. Meanwhile, 21% did not enjoy the service and gave a poor remark and 14% people gave it as good. Only 5% felt had an excellent experience.
Looking at 2010, the hotel garnered 28% excellent reviews consequently the very poor ratings dropped only to 4%. Similarly, poor rating percentage plummeted to just 12%. Moreover,39% visitors gave a rating of good while the remaining 17% gave a satisfactory remark.
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-11-09 | Daniel3003 | 73 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-09 | Daniel3003 | 67 | view |
| 2023-11-08 | Daniel3003 | 78 | view |
| 2023-11-08 | Daniel3003 | 60 | view |
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Grammar and spelling errors:
Line 3, column 68, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'hotels'' or 'hotel's'?
Suggestion: hotels'; hotel's
...ntage of people were satisfied with the hotels customer service. On the contrary, 15%...
^^^^^^
Transition Words or Phrases used:
consequently, however, look, moreover, similarly, while, on the contrary
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.0 71% => OK
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 5.0 6.8 74% => OK
Relative clauses : 0.0 3.15609756098 0% => OK
Pronoun: 5.0 5.60731707317 89% => OK
Preposition: 23.0 33.7804878049 68% => OK
Nominalization: 3.0 3.97073170732 76% => OK
Performance on vocabulary words:
No of characters: 882.0 965.302439024 91% => OK
No of words: 178.0 196.424390244 91% => More content wanted.
Chars per words: 4.95505617978 4.92477711251 101% => OK
Fourth root words length: 3.65262427087 3.73543355544 98% => OK
Word Length SD: 2.74431158122 2.65546596893 103% => OK
Unique words: 103.0 106.607317073 97% => OK
Unique words percentage: 0.578651685393 0.547539520022 106% => OK
syllable_count: 268.2 283.868780488 94% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 5.0 4.33902439024 115% => OK
Subordination: 0.0 1.07073170732 0% => More adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 2.0 3.36585365854 59% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 8.94146341463 112% => OK
Sentence length: 17.0 22.4926829268 76% => The Avg. Sentence Length is relatively short.
Sentence length SD: 42.8784328072 43.030603864 100% => OK
Chars per sentence: 88.2 112.824112599 78% => OK
Words per sentence: 17.8 22.9334400587 78% => OK
Discourse Markers: 7.2 5.23603664747 138% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 1.0 1.69756097561 59% => OK
Sentences with positive sentiment : 6.0 3.70975609756 162% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 4.09268292683 24% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.279500304384 0.215688989381 130% => OK
Sentence topic coherence: 0.105667742025 0.103423049105 102% => OK
Sentence topic coherence SD: 0.0966203629726 0.0843802449381 115% => OK
Paragraph topic coherence: 0.166427677666 0.15604864568 107% => OK
Paragraph topic coherence SD: 0.100347120884 0.0819641961636 122% => OK
Essay readability:
automated_readability_index: 10.8 13.2329268293 82% => Automated_readability_index is low.
flesch_reading_ease: 62.68 61.2550243902 102% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 8.7 10.3012195122 84% => OK
coleman_liau_index: 11.19 11.4140731707 98% => OK
dale_chall_readability_score: 8.12 8.06136585366 101% => OK
difficult_words: 41.0 40.7170731707 101% => OK
linsear_write_formula: 11.0 11.4329268293 96% => OK
gunning_fog: 8.8 10.9970731707 80% => OK
text_standard: 9.0 11.0658536585 81% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.