You should spend about 20 minutes on this task.
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
You should write at least 150 words.
The pie chart compares the answers to a questionnaire from tourists of the Parkway Hotel for ratings of the hotel's customer service. Both questionnaires were conducted with 100 guests in the years 2005 and 2010.
Overall, guests' feedback was satisfactory, poor and very poor about the hotel’s services and showed a decline in 2010. In contrast, excellent and good customer comments in 2005 showed an increasing trend in 2010.
In 2005, visitors gave one-quarter and 21%, 15% was recorded for answering the question conducted by Parkway Hotel. Nevertheless, in 2010, these ratings by visitors showed a considerable decrease to 17% and 12%, 4%.
Furthermore, the smallest percentage in 2005 was the Excellence of the services, only 5% while gaining just under a third in the final year. Also, 14% of customers commented positively in 2005. Surprisingly, this figure reached a peak of around a quarter in the final year.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2023-11-09 | Daniel3003 | 73 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-09 | Daniel3003 | 67 | view |
2023-11-08 | Daniel3003 | 78 | view |
2023-11-08 | Daniel3003 | 60 | view |
- The pie chart below shows the main reasons why students chose to study at a particular UK university in 1987 and 2007 Summarise the information by selecting and reporting the main features and make a comparison where relevant 57
- In the past people ate local food in season Nowadays people buy a variety of foods from all over the world Do the advantages outweigh the disadvantages 58
- New technologies have changed the way children spend their free time Do you think the advantages outweigh the disadvantages 78
- You work in a busy but poorly organised office and you are keen to be promoted Your employer needs to find a new supervisor for your department Write a letter to your employer In the letter ask to be considered for this job explain why you would be a suit 84
- Some people think that robots are very important to human s future development Others think that they are dangerous and have negative effects on society Discuss both opinions and give your personal view 80