There have been several complaints about the reception area where visitors to your company arrive. Your manager has asked you to suggest how the reception area could be improved.
Write a letter to your manager.
In your letter
• describe the complaints that have been made
• say why the reception area is important
• suggest how the reception area could be improved
Dear Sir,
I am writing this letter to outline the complaints received about the reception area from the customers and would like to put forward suggestions for improving the same.
Visitors have expressed their dissatisfaction not only with the overall space available but also the level of comfortability of the reception area. Moreover, they have raised their disappointment that there is only one receptionist who is not able to cater to the great number of queries and as a result, there is a delay and the place gets overcrowded. Furthermore, they are concerned about hygiene as the water container is not cleaned frequently.
The place where the visitors arrive and wait is extremely important as its portraits the image of the organization. Visitors generally form an absolute and positive image of the company if the reception area is cleaned and fragrant with ample space to sit and wait.
Taking into consideration, I would like to recommend increasing the space of the reception area; the water container should be cleaned and filled with distilled water every day. Additionally, one more receptionist should be appointed so that the complaints and the queries of the customers are handled effectively and efficiently.
I hope that you will look into the matter and will find my suggestions useful to keep our visitors’ complaint to the minimal.
Yours sincerely,
Prabhpreet Kaur
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2020-01-12 | kajal juneja | 73 | view |
| 2020-01-11 | Harsimran0814 | 78 | view |
| 2020-01-04 | abcd1234 | 73 | view |
| 2019-12-26 | ieltsgttesttaker | 73 | view |
| 2019-12-26 | Sogol | 78 | view |
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Grammar and spelling errors:
Line 15, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...al. Yours sincerely, Prabhpreet Kaur
^^^^
Transition Words or Phrases used:
also, but, furthermore, if, look, moreover, so, still, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 12.0 5.05154639175 238% => Less conjunction wanted
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 16.0 32.9175257732 49% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1190.0 937.175257732 127% => OK
No of words: 225.0 206.0 109% => OK
Chars per words: 5.28888888889 4.54256449028 116% => OK
Fourth root words length: 3.87298334621 3.78020617076 102% => OK
Word Length SD: 3.0721175389 2.54303337028 121% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.573333333333 0.622605031667 92% => More unique words wanted or less content wanted.
syllable_count: 375.3 290.88556701 129% => OK
avg_syllables_per_word: 1.7 1.41237113402 120% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 16.3608247423 134% => The Avg. Sentence Length is relatively long.
Sentence length SD: 46.3815696155 44.8134815571 103% => OK
Chars per sentence: 119.0 76.5299724578 155% => OK
Words per sentence: 22.5 16.8248392259 134% => OK
Discourse Markers: 6.6 4.34317383033 152% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.259925209389 0.216113520407 120% => OK
Sentence topic coherence: 0.0888417591787 0.0766984524023 116% => OK
Sentence topic coherence SD: 0.0523011124885 0.0603063233224 87% => OK
Paragraph topic coherence: 0.113324026 0.12726935374 89% => OK
Paragraph topic coherence SD: 0.0375964943797 0.0580467560999 65% => OK
Essay readability:
automated_readability_index: 14.7 8.37731958763 175% => OK
flesch_reading_ease: 40.69 70.7449484536 58% => Flesch_reading_ease is low.
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 13.1 7.45979381443 176% => OK
coleman_liau_index: 13.7 8.71597938144 157% => OK
dale_chall_readability_score: 8.66 7.59969072165 114% => OK
difficult_words: 56.0 41.2886597938 136% => OK
linsear_write_formula: 14.0 8.62886597938 162% => OK
gunning_fog: 10.8 8.54432989691 126% => OK
text_standard: 14.0 8.15463917526 172% => OK
What are above readability scores?
---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.