Write a letter of complaint to the manager of an online shopping site about a few products that you bought and aren t happy with In your letter Give details of your order Explain about the problem with the products Say what you want the manager to do abou

Dear Sir/Madam,

I am writing this letter to show my dissatisfaction with my last purchase from your online store.

Let me tell you in details. I had purchased a Nikon digital camera with HD resolution and it's leather case on 1st of July. Order number for the same was 88P635. Expected date to receive my parcel, as per your computerised system, was by 7th July.

However, I received the aforementioned parcel today that is on 15th July morning. The icing on the cake was, not only the camera is faulty but also, there is a crank in case too. After several attempts to your customer care service department, to my surprise, the reply was ”we can’t do anything to it”.

Online business is all about trust and after such an experience, do think I should commend you to any of my friends or acquaintance? Let alone me purchasing. Moreover, I would request you to kindly refund my money and collect your parcel back. Quick actions from your end will be highly appreciated.

I look forward to your reply.

Yours faithfully
Neha

Votes
Average: 9 (4 votes)
Essays by the user:

Grammar and spelling errors:
Line 14, column 5, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...to your reply. Yours faithfully Neha
^^^

Transition Words or Phrases used:
also, but, however, look, moreover, so

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 1.0 3.03092783505 33% => OK
Pronoun: 29.0 32.9175257732 88% => OK
Preposition: 23.0 26.3917525773 87% => OK
Nominalization: 5.0 3.85567010309 130% => OK

Performance on vocabulary words:
No of characters: 879.0 937.175257732 94% => OK
No of words: 181.0 206.0 88% => More content wanted.
Chars per words: 4.85635359116 4.54256449028 107% => OK
Fourth root words length: 3.66791821706 3.78020617076 97% => OK
Word Length SD: 2.74907267415 2.54303337028 108% => OK
Unique words: 129.0 127.690721649 101% => OK
Unique words percentage: 0.71270718232 0.622605031667 114% => OK
syllable_count: 268.2 290.88556701 92% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 7.0 9.13402061856 77% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK

Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 12.0 16.3608247423 73% => The Avg. Sentence Length is relatively short.
Sentence length SD: 39.3537073948 44.8134815571 88% => OK
Chars per sentence: 62.7857142857 76.5299724578 82% => OK
Words per sentence: 12.9285714286 16.8248392259 77% => OK
Discourse Markers: 2.71428571429 4.34317383033 62% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.211907618005 0.216113520407 98% => OK
Sentence topic coherence: 0.0634154251763 0.0766984524023 83% => OK
Sentence topic coherence SD: 0.0455286348813 0.0603063233224 75% => OK
Paragraph topic coherence: 0.111666970316 0.12726935374 88% => OK
Paragraph topic coherence SD: 0.041808238391 0.0580467560999 72% => OK

Essay readability:
automated_readability_index: 7.9 8.37731958763 94% => Automated_readability_index is low.
flesch_reading_ease: 67.76 70.7449484536 96% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 10.02 8.71597938144 115% => OK
dale_chall_readability_score: 8.33 7.59969072165 110% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 6.8 8.54432989691 80% => OK
text_standard: 7.0 8.15463917526 86% => OK
What are above readability scores?

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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.