You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and colour.
Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do.
Write at least 150 words.
Dear Sir/Madam,
I hope this letter finds you well. I am Saron Adams one of your regular customers. I am writing you this letter regarding the wrong delivery of the clothes.
I ordered online on 10th June and my reference number is 08568586, size 10 and the colour of the dress was blue but I received purple dress which is size 16 which is very disappointing.
When I open the parcel and saw the purple dress I was surprised and angry. I was planning to wear the dress for my friend wedding reception and I have already bought all the accessories for the dress, but the dress which you had sent to me does not match with my accessories.
I want to wear the dress which on 15th June so can you please deliver it within 24 hours so I can wear in my desired party since I have all the matching accessories already bought.
I hope to get the prompt reply and swift exchange.
Yours faithfully,
Ms Saron Adams.
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Grammar and spelling errors:
Line 2, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I hope this letter finds you well. I am ...
^^^
Line 3, column 84, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...on Adams one of your regular customers. I am writing you this letter regarding th...
^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...g the wrong delivery of the clothes. I ordered online on 10th June and my refe...
^
Line 11, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...matching accessories already bought. I hope to get the prompt reply and swift ...
^
Transition Words or Phrases used:
but, if, regarding, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.48453608247 80% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 14.0 26.3917525773 53% => More preposition wanted.
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 758.0 937.175257732 81% => OK
No of words: 170.0 206.0 83% => More content wanted.
Chars per words: 4.45882352941 4.54256449028 98% => OK
Fourth root words length: 3.61087313685 3.78020617076 96% => OK
Word Length SD: 2.46110926688 2.54303337028 97% => OK
Unique words: 99.0 127.690721649 78% => More unique words wanted.
Unique words percentage: 0.582352941176 0.622605031667 94% => More unique words wanted or less content wanted.
syllable_count: 219.6 290.88556701 75% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Interrogative: 1.0 0.360824742268 277% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 63.9531078213 44.8134815571 143% => OK
Chars per sentence: 84.2222222222 76.5299724578 110% => OK
Words per sentence: 18.8888888889 16.8248392259 112% => OK
Discourse Markers: 3.11111111111 4.34317383033 72% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.178739707521 0.216113520407 83% => OK
Sentence topic coherence: 0.0788213580085 0.0766984524023 103% => OK
Sentence topic coherence SD: 0.0659443694774 0.0603063233224 109% => OK
Paragraph topic coherence: 0.0897231304937 0.12726935374 70% => OK
Paragraph topic coherence SD: 0.0762646597478 0.0580467560999 131% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 78.59 70.7449484536 111% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.59 8.71597938144 99% => OK
dale_chall_readability_score: 7.22 7.59969072165 95% => OK
difficult_words: 29.0 41.2886597938 70% => More difficult words wanted.
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.