You have just received a credit card statement from your bank. The statement lists a number of expensive purchases that you are sure you did not make. Write a letter to the bank manager. In the letter:• Introduce yourself.• Explain that you did not bu

Dear Sir or Madam,

I am the holder of the account (SBI 10023) and have been connected with your bank for the last five years. If required you can verify my personal details and bank history for any clarifications. I am writing this letter to express my concern regarding my credit statement which I received yesterday through an e-mail. Some expensive purchases is listed in the statement which I did not make.

To begin with, I made my last transaction on 18th of October from an online store but I noticed some additional transactions were made on the following day which I am totally aware of. The transactions were made around the same time at a luxury hotel from two different locations. However, it is practically impossible for me to be physically present in two different places simultaneously. Also I did not receive any message or e-mail regarding the purchases made. I suspect that this could be a glitch in the application or an issue with the statement generation for the month.

I hope your team will investigate this matter and produce the refund to my account. Also, I kindly request you to check the transaction details once again and give me the revised credit statement to avoid further confusion.

Looking forward to hearing from you soon

Thanking You

Yours faithfully

Alice

Votes
Average: 8.9 (1 vote)
Essays by the user:

Grammar and spelling errors:
Line 3, column 305, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ement which I received yesterday through an e-mail. Some expensive purchases is l...
^^
Line 5, column 392, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Also,
...in two different places simultaneously. Also I did not receive any message or e-mail...
^^^^

Transition Words or Phrases used:
also, but, however, if, look, regarding, so, to begin with

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 26.0 26.3917525773 99% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.

Performance on vocabulary words:
No of characters: 1098.0 937.175257732 117% => OK
No of words: 222.0 206.0 108% => OK
Chars per words: 4.94594594595 4.54256449028 109% => OK
Fourth root words length: 3.8600083453 3.78020617076 102% => OK
Word Length SD: 2.82368844948 2.54303337028 111% => OK
Unique words: 138.0 127.690721649 108% => OK
Unique words percentage: 0.621621621622 0.622605031667 100% => OK
syllable_count: 342.9 290.88556701 118% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 12.0 12.6804123711 95% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 30.8962196537 44.8134815571 69% => OK
Chars per sentence: 91.5 76.5299724578 120% => OK
Words per sentence: 18.5 16.8248392259 110% => OK
Discourse Markers: 4.83333333333 4.34317383033 111% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.277291424463 0.216113520407 128% => OK
Sentence topic coherence: 0.100229528762 0.0766984524023 131% => OK
Sentence topic coherence SD: 0.0858931817823 0.0603063233224 142% => OK
Paragraph topic coherence: 0.164309538019 0.12726935374 129% => OK
Paragraph topic coherence SD: 0.0878061315921 0.0580467560999 151% => OK

Essay readability:
automated_readability_index: 11.1 8.37731958763 133% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 11.43 8.71597938144 131% => OK
dale_chall_readability_score: 8.01 7.59969072165 105% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 10.5 8.62886597938 122% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 11.0 8.15463917526 135% => OK
What are above readability scores?

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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.