Dear Sir/Madam,
I am Abed Joy, a frequent business traveler of your airlines. I am writing this letter to you to complain about the service that I have received on my recent travel to Singapore.
My flight number was BDG2451 and it was between Dhaka to Singapore. Although it is a short flight compared to some other countries of the world, each flight should be cozy enough for its passenger. I was very happy with every flight with Singapore Airlines including this one but what happened at Dhaka airport this time is quite disappointing for renowned airlines like yours.
When I was waiting in the queue for boarding pass, I was one of the first people to arrive and ask for the boarding pass. Just in front of me there was one woman with a child of 3-4 years old is begging for window seat but the person responsible for allocating seat denied it completely saying that all the window seats are already taken which was not the case because after the lady was gone, I asked the same; a window seat. I don't know how but he provided me a window seat and smiled with a thank you note. I don't know why I got this privilege but it is quite disappointing to have privilege over a mother and a child.
After getting the boarding pass, I tried to contact your help desk to file a complaint but they denied taking it as a complaint which was completely unexpected for me. I would like you to investigate the issue further and take necessary action. Also, I would like you to take the necessary action to improve the airport service by training the personnel on how to behave with their customers.
Your kind action in this regard will be highly appreciated.
Yours faithfully,
Abed Joy
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Grammar and spelling errors:
Line 7, column 430, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
...one, I asked the same; a window seat. I dont know how but he provided me a window se...
^^^^
Line 7, column 493, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...ovided me a window seat and smiled with a thank you note. I dont know why I got this pr...
^^^^^^^
Line 7, column 513, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: don't
...eat and smiled with a thank you note. I dont know why I got this privilege but it is...
^^^^
Line 9, column 97, Rule ID: ADMIT_ENJOY_VB[1]
Message: This verb is used with the gerund form: 'denied taking'.
Suggestion: denied taking
... help desk to file a complaint but they denied to take it as a complaint which was completely ...
^^^^^^^^^^^^^^
Transition Words or Phrases used:
also, but, first, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 16.0 7.48453608247 214% => Less to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 10.0 5.05154639175 198% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 43.0 32.9175257732 131% => Less pronouns wanted
Preposition: 38.0 26.3917525773 144% => OK
Nominalization: 0.0 3.85567010309 0% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1396.0 937.175257732 149% => OK
No of words: 306.0 206.0 149% => Less content wanted.
Chars per words: 4.56209150327 4.54256449028 100% => OK
Fourth root words length: 4.18244613648 3.78020617076 111% => OK
Word Length SD: 2.49727948007 2.54303337028 98% => OK
Unique words: 166.0 127.690721649 130% => OK
Unique words percentage: 0.542483660131 0.622605031667 87% => More unique words wanted or less content wanted.
syllable_count: 432.0 290.88556701 149% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 65.8428865883 44.8134815571 147% => OK
Chars per sentence: 99.7142857143 76.5299724578 130% => OK
Words per sentence: 21.8571428571 16.8248392259 130% => OK
Discourse Markers: 1.42857142857 4.34317383033 33% => More transition words/phrases wanted.
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 4.0 2.54639175258 157% => OK
Sentences with positive sentiment : 9.0 7.41237113402 121% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.211216474591 0.216113520407 98% => OK
Sentence topic coherence: 0.076548208425 0.0766984524023 100% => OK
Sentence topic coherence SD: 0.0588865030421 0.0603063233224 98% => OK
Paragraph topic coherence: 0.112268552834 0.12726935374 88% => OK
Paragraph topic coherence SD: 0.0592324238332 0.0580467560999 102% => OK
Essay readability:
automated_readability_index: 11.0 8.37731958763 131% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.17 8.71597938144 105% => OK
dale_chall_readability_score: 7.21 7.59969072165 95% => OK
difficult_words: 49.0 41.2886597938 119% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.