You took your family to a near-by restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter:
1. Explain why you were at the restaurant
2. Describe the problems
3. write about the action you want the manager to take
Dear sir,
I am extremely dissatisfied with the meal I had with my family in your restaurant last week. I am writing this letter to express my complaint and urge you to take effective measures to enhance customers’ dining experience.
I was informed that your restaurant had a remarkable reputation for the speciality, fish soup, and was also considered as the most comfortable place to eat; therefore, I decided to savour fish soup with my family in your restaurant to celebrate my birthday. However, I could scarcely believe that the soup you served smelt like a decomposing carcass and caused us to develop severe nausea, thereby losing our appetite; In addition, the background music played in your restaurant was excessively loud and unbearable, consequently, rendering us uncomfortable and annoyed when having the meal.
I would like you to train those cooks harder to make them understand how to cook aroma food as well as enhance the flavours of meals. Furthermore, it is worth mentioning that the restaurant should also provide a quiet and comfortable rather than noisy environment for diners to enjoy their meal; in the light of this fact, I suggest that you should modulate the volume of music accordingly.
I hope this situation will be rectified as soon as possible. If you require further information, you can contact me by email.
Your sincerely,
Xun Hu.
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Comments
Essay evaluation report
to express my complaint
to express my complaints
Sentence: I was informed that your restaurant had a remarkable reputation for the speciality, fish soup, and was also considered as the most comfortable place to eat; therefore, I decided to savour fish soup with my family in your restaurant to celebrate my birthday.
Error: speciality Suggestion: specialty
Attribute Value Ideal
Final score: 7.5 out of 9
Category: Very Good Excellent
No. of Grammatical Errors: 1 2
No. of Spelling Errors: 1 2
No. of Sentences: 10 15
No. of Words: 227 250
No. of Characters: 1112 1200
No. of Different Words: 144 150
Fourth Root of Number of Words: 3.882 4.7
Average Word Length: 4.899 4.6
Word Length SD: 2.854 2.4
No. of Words greater than 5 chars: 78 100
No. of Words greater than 6 chars: 60 80
No. of Words greater than 7 chars: 44 40
No. of Words greater than 8 chars: 35 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 22.7 21.0
Sentence Length SD: 16.395 7.5
Use of Discourse Markers (%): 0.5 0.12
Sentence-Text Coherence: 0.373 0.35
Sentence-Para Coherence: 0.786 0.50
Sentence-Sentence Coherence: 0.171 0.07
Number of Paragraphs: 4 5
Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear sir, I am extremely dissatisfied with the mea...
^^^
Transition Words or Phrases used:
accordingly, also, consequently, furthermore, however, if, so, therefore, well, in addition, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 6.0 4.92783505155 122% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalization wanted.
Performance on vocabulary words:
No of characters: 1167.0 937.175257732 125% => OK
No of words: 227.0 206.0 110% => OK
Chars per words: 5.140969163 4.54256449028 113% => OK
Fourth root words length: 3.88156143495 3.78020617076 103% => OK
Word Length SD: 3.01371173497 2.54303337028 119% => OK
Unique words: 145.0 127.690721649 114% => OK
Unique words percentage: 0.638766519824 0.622605031667 103% => OK
syllable_count: 360.0 290.88556701 124% => OK
avg_syllables_per_word: 1.6 1.41237113402 113% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Interrogative: 0.0 0.360824742268 0% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => OK
Sentence length: 25.0 16.3608247423 153% => OK
Sentence length SD: 99.6179120192 44.8134815571 222% => The lengths of sentences changed so frequently.
Chars per sentence: 129.666666667 76.5299724578 169% => OK
Words per sentence: 25.2222222222 16.8248392259 150% => OK
Discourse Markers: 11.4444444444 4.34317383033 264% => Less transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 6.0 7.41237113402 81% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.193884617981 0.216113520407 90% => OK
Sentence topic coherence: 0.0784917535659 0.0766984524023 102% => OK
Sentence topic coherence SD: 0.0510658588745 0.0603063233224 85% => OK
Paragraph topic coherence: 0.119005268094 0.12726935374 94% => OK
Paragraph topic coherence SD: 0.0460533177903 0.0580467560999 79% => OK
Essay readability:
automated_readability_index: 15.4 8.37731958763 184% => OK
flesch_reading_ease: 46.1 70.7449484536 65% => OK
smog_index: 11.2 3.82989690722 292% => Smog_index is high.
flesch_kincaid_grade: 13.0 7.45979381443 174% => OK
coleman_liau_index: 12.83 8.71597938144 147% => OK
dale_chall_readability_score: 9.12 7.59969072165 120% => OK
difficult_words: 61.0 41.2886597938 148% => OK
linsear_write_formula: 15.0 8.62886597938 174% => OK
gunning_fog: 12.0 8.54432989691 140% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?
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Rates: 89.8876404494 out of 100
Scores by essay e-grader: 8.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.