The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Given are two pie charts depicting the final results of a survey recorded by tourists regarding their comment on the customer service in Parkway Hotel in two distinct years, 2005 and 2010.
It is conspicuous that the visitors’ attitude responded to a positive reaction about the hotel’s service that the poor rate plunged significantly while the reverse was true for that of good and excellent opinion during the time frame.
When it comes to negative feedback, over one fifth of guests feel the customer's service at the hotel was terrible and a 15% poor impression was recorded in 2005. Nevertheless, these percentages experienced a remarkable decrease to 12% and 4% respectively over a period of 5 years. In addition, the majority of travelers thought they were satisfied with the service but the proportion fell to 17% in 2010.
Regarding positive response, the minority gave excellent to the service with only 5%; however, the feedback leaped over fivefold over the time. Furthermore, 39% of guests gave a good impression in 2010 compared to 14% in 2005.
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Grammar and spelling errors:
Line 1, column 7, Rule ID: MASS_AGREEMENT[1]
Message: Consider using third-person verb forms for singular and mass nouns: 'is'.
Suggestion: is
Given are two pie charts depicting the final resu...
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Line 1, column 151, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...on the customer service in Parkway Hotel in two distinct years, 2005 and 2010. I...
^^
Transition Words or Phrases used:
but, furthermore, however, if, nevertheless, regarding, while, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 13.1623246493 46% => More to be verbs wanted.
Auxiliary verbs: 0.0 7.85571142285 0% => OK
Conjunction : 5.0 10.4138276553 48% => More conjunction wanted.
Relative clauses : 4.0 7.30460921844 55% => More relative clauses wanted.
Pronoun: 8.0 24.0651302605 33% => OK
Preposition: 32.0 41.998997996 76% => OK
Nominalization: 4.0 8.3376753507 48% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 893.0 1615.20841683 55% => More number of characters wanted.
No of words: 175.0 315.596192385 55% => More content wanted.
Chars per words: 5.10285714286 5.12529762239 100% => OK
Fourth root words length: 3.63713576256 4.20363070211 87% => OK
Word Length SD: 2.84195965733 2.80592935109 101% => OK
Unique words: 110.0 176.041082164 62% => More unique words wanted.
Unique words percentage: 0.628571428571 0.561755894193 112% => OK
syllable_count: 270.0 506.74238477 53% => syllable counts are too short.
avg_syllables_per_word: 1.5 1.60771543086 93% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 5.43587174349 37% => OK
Article: 3.0 2.52805611222 119% => OK
Subordination: 1.0 2.10420841683 48% => OK
Conjunction: 0.0 0.809619238477 0% => OK
Preposition: 3.0 4.76152304609 63% => OK
Performance on sentences:
How many sentences: 7.0 16.0721442886 44% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 25.0 20.2975951904 123% => The Avg. Sentence Length is relatively long.
Sentence length SD: 47.5240003813 49.4020404114 96% => OK
Chars per sentence: 127.571428571 106.682146367 120% => OK
Words per sentence: 25.0 20.7667163134 120% => OK
Discourse Markers: 10.5714285714 7.06120827912 150% => OK
Paragraphs: 4.0 4.38176352705 91% => OK
Language errors: 2.0 5.01903807615 40% => OK
Sentences with positive sentiment : 5.0 8.67935871743 58% => More positive sentences wanted.
Sentences with negative sentiment : 1.0 3.9879759519 25% => More negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.4128256513 29% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.275524251323 0.244688304435 113% => OK
Sentence topic coherence: 0.111693488238 0.084324248473 132% => OK
Sentence topic coherence SD: 0.0807748610235 0.0667982634062 121% => OK
Paragraph topic coherence: 0.157163178504 0.151304729494 104% => OK
Paragraph topic coherence SD: 0.0615838884282 0.056905535591 108% => OK
Essay readability:
automated_readability_index: 15.1 13.0946893788 115% => OK
flesch_reading_ease: 54.56 50.2224549098 109% => OK
smog_index: 8.8 7.44779559118 118% => OK
flesch_kincaid_grade: 11.9 11.3001002004 105% => OK
coleman_liau_index: 12.6 12.4159519038 101% => OK
dale_chall_readability_score: 9.39 8.58950901804 109% => OK
difficult_words: 50.0 78.4519038076 64% => More difficult words wanted.
linsear_write_formula: 18.0 9.78957915832 184% => OK
gunning_fog: 12.0 10.1190380762 119% => OK
text_standard: 12.0 10.7795591182 111% => OK
What are above readability scores?
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Minimum 250 words wanted.
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.