You went to the local hospital’s Emergency Department with your young child who had severe stomach pains. You had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff.
Write a letter to the Registrar, complaining about the service you received.
You should write at least 150 words.
Allow yourself 20 minutes for this task.
You do not need to write your own address.
Begin your letter as follows: Dear Sir or Madam . . . ,
Dear Sir or Madam
I am writing to complain about the treatment my daughter and I received when we visited the casualty department in your hospital last weekend.
During the afternoon, my daughter developed severe pains in the stomach. Because it was Sunday, my normal doctor was not in his surgery, so we went to the hospital casualty department. When we reached the Enquiry counter, it was obvious that my daughter was unwell as she was screaming with pain. However, the Receptionist just told us to sit down and wait.
Over the next four hours, I constantly asked how long it would take for a doctor to see my daughter, but the Receptionist was quite rude and didn’t seem to care very much. Eventually, we did see a doctor and my little girl had to undergo tests to see if she had appendicitis. However, I was really angry because the doctor said he had not seen anyone for over an hour, so the Receptionist wasn’t doing her job properly.
I would be grateful if you could investigate this terrible service to make sure it doesn’t happen again.
Yours faithfully
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-13 | Prabhp | 70 | view |
| 2019-11-13 | Angrej Singh | 89 | view |
| 2018-08-13 | Huma Mohiuddin | 73 | view |
| 2018-04-20 | apurwar | 81 | view |
| 2018-02-26 | Priyankaa | 33 | view |
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Transition Words or Phrases used:
but, however, if, really, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 3.0 3.03092783505 99% => OK
Pronoun: 30.0 32.9175257732 91% => OK
Preposition: 17.0 26.3917525773 64% => OK
Nominalization: 3.0 3.85567010309 78% => OK
Performance on vocabulary words:
No of characters: 907.0 937.175257732 97% => OK
No of words: 189.0 206.0 92% => More content wanted.
Chars per words: 4.79894179894 4.54256449028 106% => OK
Fourth root words length: 3.70779275107 3.78020617076 98% => OK
Word Length SD: 2.76428570163 2.54303337028 109% => OK
Unique words: 122.0 127.690721649 96% => OK
Unique words percentage: 0.645502645503 0.622605031667 104% => OK
syllable_count: 273.6 290.88556701 94% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 9.0 9.13402061856 99% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 9.0 12.6804123711 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 21.0 16.3608247423 128% => The Avg. Sentence Length is relatively long.
Sentence length SD: 46.2005411224 44.8134815571 103% => OK
Chars per sentence: 100.777777778 76.5299724578 132% => OK
Words per sentence: 21.0 16.8248392259 125% => OK
Discourse Markers: 3.77777777778 4.34317383033 87% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 0.0 2.54639175258 0% => OK
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.240963174314 0.216113520407 111% => OK
Sentence topic coherence: 0.0876320068108 0.0766984524023 114% => OK
Sentence topic coherence SD: 0.023702389109 0.0603063233224 39% => Sentences are similar to each other.
Paragraph topic coherence: 0.117485048113 0.12726935374 92% => OK
Paragraph topic coherence SD: 0.0258151692727 0.0580467560999 44% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 11.7 8.37731958763 140% => OK
flesch_reading_ease: 67.08 70.7449484536 95% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 10.56 8.71597938144 121% => OK
dale_chall_readability_score: 8.02 7.59969072165 106% => OK
difficult_words: 40.0 41.2886597938 97% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 10.4 8.54432989691 122% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.