You recently ordered something online and had issues in online delivery. When the order came it was not complete.
Write a letter to the company. In your letter –
– explain what you ordered and what were the things missing.
– explain the importance of this delivery.
– ask for a replacement.
Dear Sir or Madam,
I am Suzy, one of your reseller, who always purchase the kinetic sand set from your online store. I am writing this letter regarding to the kinetic sand set which I purchased three days ago.
I ordered 3 set of sand pink color and blue color respectively and each set with 78 pieces of accessories.
Usually your staff will carefully pack my order as it could be extremely heavy. However, this time I am very unhappy to find out about discrepancy in the number of sand set as well as short of accessories inside each set. I am not quite certain if this is due to negligence of courier service or your staff.
Perhaps you might want to know this is very urgent order for me as the promotion event is coming up for my loyal customer. I will be holding this event in another four days time and other items are ready to be displayed except this. Moreover, this sand sets are one of the popular items among my customers. They will definitely want to see it during the event.
I would like to request your urgent attention to resend it back to me as replacement using express courier service to shorten the delivery days. Please kindly pay attention to numbers of set and accessories to prevent same situation again.
Your swift response would be kindly appreciated.
Yours sincerely,
Suzy
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Grammar and spelling errors:
Line 5, column 332, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
... my customers. They will definitely want to see it during the event. I would lik...
^^
Line 6, column 194, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ndly pay attention to numbers of set and accessories to prevent same situation a...
^^
Line 6, column 207, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ntion to numbers of set and accessories to prevent same situation again. Your ...
^^
Transition Words or Phrases used:
however, if, moreover, regarding, so, well, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 7.0 4.92783505155 142% => OK
Conjunction : 6.0 5.05154639175 119% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 32.0 32.9175257732 97% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1080.0 937.175257732 115% => OK
No of words: 235.0 206.0 114% => OK
Chars per words: 4.59574468085 4.54256449028 101% => OK
Fourth root words length: 3.91531732006 3.78020617076 104% => OK
Word Length SD: 2.47598149873 2.54303337028 97% => OK
Unique words: 141.0 127.690721649 110% => OK
Unique words percentage: 0.6 0.622605031667 96% => OK
syllable_count: 341.1 290.88556701 117% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 16.0 16.3608247423 98% => OK
Sentence length SD: 33.7956041097 44.8134815571 75% => OK
Chars per sentence: 77.1428571429 76.5299724578 101% => OK
Words per sentence: 16.7857142857 16.8248392259 100% => OK
Discourse Markers: 3.85714285714 4.34317383033 89% => OK
Paragraphs: 6.0 4.29896907216 140% => Less paragraphs wanted.
Language errors: 3.0 2.54639175258 118% => OK
Sentences with positive sentiment : 11.0 7.41237113402 148% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0958043583913 0.216113520407 44% => OK
Sentence topic coherence: 0.0345198714887 0.0766984524023 45% => OK
Sentence topic coherence SD: 0.0334881520556 0.0603063233224 56% => OK
Paragraph topic coherence: 0.0469617169091 0.12726935374 37% => OK
Paragraph topic coherence SD: 0.0207523194703 0.0580467560999 36% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 8.6 8.37731958763 103% => OK
flesch_reading_ease: 63.7 70.7449484536 90% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.4 7.45979381443 113% => OK
coleman_liau_index: 9.1 8.71597938144 104% => OK
dale_chall_readability_score: 7.79 7.59969072165 103% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.4 8.54432989691 98% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Maximum five paragraphs wanted.
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.