You have received a bill from a mobile phone company for international call charges relating to a time when you did not use your phone for international call. Write a letter to companyComplaining about thisGiving your reasonsAsking for bill to be changed

Essay topics:

You have received a bill from a mobile phone company for international call charges relating to a time when you did not use your phone for international call. Write a letter to company
Complaining about this
Giving your reasons
Asking for bill to be changed

Dear Sir/Madam,

I am writing this email to express my disappointment with October's bill for my cell phone, as it mentioned some pending payments on my line during my annual vacation.

Honestly, I've left my personal mobile at my home between the 29th of September till 1st of November, and I can certainly, assured you that no one used my mobile at that time. However, I shocked when I went into your company in order to pay what I thought that only monthly fees, but the employee informed me that there are several international calls have been made in october, during my holiday. I can send you a copy of my flight details and hotel reservations to prove my absence during that time.

I would like therefore to double-check the provided invoice again, and revise it as soon as possible since my mobile line has been suspended due to such error and a plethora of business calls have been missed.

I would appreciate your immediate action to this urgent matter.

Regards

Bilal

Votes
Average: 7.8 (1 vote)
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Essays by user Bilal-88 :

Comments

Grammar and spelling errors:
Line 1, column 16, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir/Madam, I am writing this email to express my di...
^^^^^^
Line 5, column 11, Rule ID: EN_CONTRACTION_SPELLING
Message: Possible spelling mistake found
Suggestion: I've
...uring my annual vacation. Honestly, Ive left my personal mobile at my home betw...
^^^
Line 5, column 502, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...s to prove my absence during that time. I would like therefore to double-check t...
^^^^^
Line 7, column 211, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ora of business calls have been missed. I would appreciate your immediate action...
^^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...f business calls have been missed. I would appreciate your immediate action ...
^
Line 9, column 65, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...immediate action to this urgent matter. Regards Bilal
^^^^^
Line 11, column 8, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...tion to this urgent matter. Regards Bilal
^^^^^^
Line 13, column 6, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...s urgent matter. Regards Bilal
^^^

Transition Words or Phrases used:
but, honestly, however, so, therefore

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 4.0 7.48453608247 53% => More to be verbs wanted.
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 33.0 32.9175257732 100% => OK
Preposition: 24.0 26.3917525773 91% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 826.0 937.175257732 88% => OK
No of words: 172.0 206.0 83% => More content wanted.
Chars per words: 4.8023255814 4.54256449028 106% => OK
Fourth root words length: 3.62144681703 3.78020617076 96% => OK
Word Length SD: 2.63371451306 2.54303337028 104% => OK
Unique words: 117.0 127.690721649 92% => More unique words wanted.
Unique words percentage: 0.68023255814 0.622605031667 109% => OK
syllable_count: 261.0 290.88556701 90% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 5.0 9.13402061856 55% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 3.0 0.463917525773 647% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK

Performance on sentences:
How many sentences: 6.0 12.6804123711 47% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 28.0 16.3608247423 171% => The Avg. Sentence Length is relatively long.
Sentence length SD: 72.570584922 44.8134815571 162% => OK
Chars per sentence: 137.666666667 76.5299724578 180% => OK
Words per sentence: 28.6666666667 16.8248392259 170% => OK
Discourse Markers: 6.16666666667 4.34317383033 142% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 3.0 7.41237113402 40% => More positive sentences wanted.
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 2.0 3.94845360825 51% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.177004655815 0.216113520407 82% => OK
Sentence topic coherence: 0.0687213834842 0.0766984524023 90% => OK
Sentence topic coherence SD: 0.0403707462991 0.0603063233224 67% => OK
Paragraph topic coherence: 0.0891229495199 0.12726935374 70% => OK
Paragraph topic coherence SD: 0.0372674187738 0.0580467560999 64% => OK

Essay readability:
automated_readability_index: 15.5 8.37731958763 185% => OK
flesch_reading_ease: 51.52 70.7449484536 73% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 13.0 7.45979381443 174% => OK
coleman_liau_index: 11.15 8.71597938144 128% => OK
dale_chall_readability_score: 8.97 7.59969072165 118% => OK
difficult_words: 43.0 41.2886597938 104% => OK
linsear_write_formula: 17.5 8.62886597938 203% => Linsear_write_formula is high.
gunning_fog: 13.2 8.54432989691 154% => OK
text_standard: 13.0 8.15463917526 159% => OK
What are above readability scores?

---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.