The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
The two pie charts illustrate the feedback about the hotel's customer services and given by the people who visited the Parkway Hotel. The rating was provided by the 100 guests in the period of 2005 and 2010.
Overall, the public rated the customer services as excellent was made the least segment, while satisfactory made the highest feedback in 2005. In comparison, at 2010 good feedback became the largest rated part and the lower feedback was made by very poor.
In 2005, the satisfactory feedback accounted for 45% and it almost half of the sector and it is the highest rating given by the visitors. In opposite to satisfactory rating, excellent and good rating was at the least place with 5% and 14% respectively. The very poor and poor feedback both combine and provide almost 36%.
In 2010, Good and excellent feedback is varied largely with 39% and 28% wherein 2005, both contains 19% only. The good news is very poor is reduced by 10% in 2010 while poor feedback has plummeted to 12% from 21%. Unfortunately, satisfactory rating decreased by around more than half.
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Grammar and spelling errors:
Line 1, column 54, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'hotels'' or 'hotel's'?
Suggestion: hotels'; hotel's
...harts illustrate the feedback about the hotels customer services and given by the peop...
^^^^^^
Line 9, column 139, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...e highest rating given by the visitors. In opposite to satisfactory rating, excell...
^^
Transition Words or Phrases used:
so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.0 114% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 11.0 6.8 162% => OK
Relative clauses : 1.0 3.15609756098 32% => OK
Pronoun: 2.0 5.60731707317 36% => OK
Preposition: 25.0 33.7804878049 74% => OK
Nominalization: 1.0 3.97073170732 25% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 907.0 965.302439024 94% => OK
No of words: 184.0 196.424390244 94% => More content wanted.
Chars per words: 4.92934782609 4.92477711251 100% => OK
Fourth root words length: 3.68302321012 3.73543355544 99% => OK
Word Length SD: 2.54280463023 2.65546596893 96% => OK
Unique words: 96.0 106.607317073 90% => More unique words wanted.
Unique words percentage: 0.521739130435 0.547539520022 95% => OK
syllable_count: 255.6 283.868780488 90% => OK
avg_syllables_per_word: 1.4 1.45097560976 96% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 0.0 1.53170731707 0% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 10.0 8.94146341463 112% => OK
Sentence length: 18.0 22.4926829268 80% => The Avg. Sentence Length is relatively short.
Sentence length SD: 26.2297540972 43.030603864 61% => OK
Chars per sentence: 90.7 112.824112599 80% => OK
Words per sentence: 18.4 22.9334400587 80% => OK
Discourse Markers: 0.9 5.23603664747 17% => More transition words/phrases wanted.
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 2.0 1.69756097561 118% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 3.0 1.13902439024 263% => Less negative sentences wanted.
Sentences with neutral sentiment: 2.0 4.09268292683 49% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.190876335937 0.215688989381 88% => OK
Sentence topic coherence: 0.0910303125738 0.103423049105 88% => OK
Sentence topic coherence SD: 0.0819954823276 0.0843802449381 97% => OK
Paragraph topic coherence: 0.149094624204 0.15604864568 96% => OK
Paragraph topic coherence SD: 0.119849508438 0.0819641961636 146% => OK
Essay readability:
automated_readability_index: 11.0 13.2329268293 83% => Automated_readability_index is low.
flesch_reading_ease: 70.13 61.2550243902 114% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 7.9 10.3012195122 77% => OK
coleman_liau_index: 11.31 11.4140731707 99% => OK
dale_chall_readability_score: 7.53 8.06136585366 93% => OK
difficult_words: 35.0 40.7170731707 86% => OK
linsear_write_formula: 10.5 11.4329268293 92% => OK
gunning_fog: 9.2 10.9970731707 84% => OK
text_standard: 11.0 11.0658536585 99% => OK
What are above readability scores?
---------------------
Rates: 56.1797752809 out of 100
Scores by essay e-grader: 5.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.