You write a letter to the manager of an airport about the service you received from the service personnel
Specify the service that helped you a lot
Describe the person who was involved
Advise what you want the manager to do
Dear Sir,
I am penning down to express my gratitude to one of your staff for his kindest act when I lost my luggage in the international airport of Brisbane.
I flew from Shanghai to Brisbane for my university education. That was the first time I arrived at Brisbane. I was waiting near the luggage collection area for more than 30 minutes until I found that I lost my luggage. I was so anxious as I was unfamiliar with where to gain support. Fortunately, One of your staff, Mr.Smith assisted me to locate it and identified that it got struck in Shanghai for some security reasons. In addition, he arranged to deliver the luggage directly to my Brisbane address. Because of language barriers, I was unable to express my concerns, he guided me in resolving my issues which made me to feel relaxed. Most importantly, he booked a taxi for to drive to my rental flat which I believed he went extra miles for his client.
Herewith, I have attached a small token of appreciation for him and would feel extremely happy if you could praise him either with rewards or an increment in his remuneration for his priceless act.
Yours Sincerely,
Tom
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Grammar and spelling errors:
Line 5, column 320, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Smith
...ort. Fortunately, One of your staff, Mr.Smith assisted me to locate it and identified...
^^^^^
Transition Words or Phrases used:
first, if, so, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 42.0 32.9175257732 128% => Less pronouns wanted
Preposition: 28.0 26.3917525773 106% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 949.0 937.175257732 101% => OK
No of words: 203.0 206.0 99% => OK
Chars per words: 4.67487684729 4.54256449028 103% => OK
Fourth root words length: 3.77462671648 3.78020617076 100% => OK
Word Length SD: 2.78210447626 2.54303337028 109% => OK
Unique words: 127.0 127.690721649 99% => OK
Unique words percentage: 0.625615763547 0.622605031667 100% => OK
syllable_count: 302.4 290.88556701 104% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 50.4333288725 44.8134815571 113% => OK
Chars per sentence: 86.2727272727 76.5299724578 113% => OK
Words per sentence: 18.4545454545 16.8248392259 110% => OK
Discourse Markers: 2.36363636364 4.34317383033 54% => More transition words/phrases wanted.
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.0549215065098 0.216113520407 25% => OK
Sentence topic coherence: 0.0211492199628 0.0766984524023 28% => OK
Sentence topic coherence SD: 0.0224096361343 0.0603063233224 37% => Sentences are similar to each other.
Paragraph topic coherence: 0.0407722217415 0.12726935374 32% => OK
Paragraph topic coherence SD: 0.0237897255236 0.0580467560999 41% => Paragraphs are similar to each other. Some content may get duplicated or it is not exactly right on the topic.
Essay readability:
automated_readability_index: 9.8 8.37731958763 117% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 8.8 3.82989690722 230% => Smog_index is high.
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.81 8.71597938144 113% => OK
dale_chall_readability_score: 8.73 7.59969072165 115% => OK
difficult_words: 54.0 41.2886597938 131% => OK
linsear_write_formula: 8.5 8.62886597938 99% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.