You recently received a letter from your bank that should have contained a new credit card. Unfortunately, the card was not in the letter.
Write a letter to your bank manager. In your letter,
explain what happened
suggest that the credit card should be cancelled for security reasons
ask when a new credit card can be sent
Dear Sir / Madam,
This letter is to express my utmost disappointment with regards to the service I have received from your bank. I visited your main branch office to apply for a new credit card and filled out all the necessary application forms. I was assured that I will receive my new credit card via post in a week’s time.
Two weeks passed but still did not receive it. I made several follow ups via telephone and email but all I got was a standard answer that it was under processing. Finally today, I received the package but to my horror the envelop was empty. I am now very frustrated as this has put me in a lot of inconvenience. I am unable to pay for my expenses and most importantly get a credit for my purchases. I now need to rely on cash which is not the ideal thing to do.
I need you to have this matter investigated at the earliest. I expect an explanation as to what happened here and most importantly what will be done to rectify this matter. This is not the kind of service I expected to receive from such a reputable bank. I expect to be compensated for the inconvenience this matter has caused. For starters please cancel the new card to ensure it is not misused and that I do not suffer any financial loss.
I expect to receive a new credit card as soon as possible by express courier. I hope I do not have to visit the bank again to complete any application forms. I look forward to you reply at the earliest.
Regards
Tom A Frank
tom.frank@xyz.com
Tel: 050 22333111
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- Write about the following topic In many countries very few young people read newspapers or follow the news on TV What do you think are the causes of this What solutions can you suggest Give reasons for your answer and include any relevant examples from yo 84
Grammar and spelling errors:
Line 4, column 163, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Finally,
...rd answer that it was under processing. Finally today, I received the package but to my...
^^^^^^^
Line 4, column 218, Rule ID: A_INFINITVE[1]
Message: Probably a wrong construction: a/the + infinitive
...I received the package but to my horror the envelop was empty. I am now very frustrated as ...
^^^^^^^^^^^
Line 4, column 400, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...rtantly get a credit for my purchases. I now need to rely on cash which is not t...
^
Line 5, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...sh which is not the ideal thing to do. I need you to have this matter investigat...
^
Line 5, column 61, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...is matter investigated at the earliest. I expect an explanation as to what happen...
^
Line 6, column 159, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ain to complete any application forms. I look forward to you reply at the earlie...
^
Line 11, column 18, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...nk tom.frank@xyz.com Tel: 050 22333111
^^^^^^^
Transition Words or Phrases used:
but, finally, if, look, so, still, as to, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 10.0 7.48453608247 134% => OK
Auxiliary verbs: 4.0 4.92783505155 81% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 41.0 32.9175257732 125% => Less pronouns wanted
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 6.0 3.85567010309 156% => OK
Performance on vocabulary words:
No of characters: 1230.0 937.175257732 131% => OK
No of words: 281.0 206.0 136% => Less content wanted.
Chars per words: 4.37722419929 4.54256449028 96% => OK
Fourth root words length: 4.09427095027 3.78020617076 108% => OK
Word Length SD: 2.71148395981 2.54303337028 107% => OK
Unique words: 151.0 127.690721649 118% => OK
Unique words percentage: 0.537366548043 0.622605031667 86% => More unique words wanted or less content wanted.
syllable_count: 389.7 290.88556701 134% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 15.0 9.13402061856 164% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 18.0 12.6804123711 142% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 24.6168164944 44.8134815571 55% => The essay contains lots of sentences with the similar length. More sentence varieties wanted.
Chars per sentence: 68.3333333333 76.5299724578 89% => OK
Words per sentence: 15.6111111111 16.8248392259 93% => OK
Discourse Markers: 2.72222222222 4.34317383033 63% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 7.0 2.54639175258 275% => Less language errors wanted.
Sentences with positive sentiment : 8.0 7.41237113402 108% => OK
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.275759322864 0.216113520407 128% => OK
Sentence topic coherence: 0.0735311493303 0.0766984524023 96% => OK
Sentence topic coherence SD: 0.0693611631717 0.0603063233224 115% => OK
Paragraph topic coherence: 0.141794316708 0.12726935374 111% => OK
Paragraph topic coherence SD: 0.123721959333 0.0580467560999 213% => More connections among paragraphs wanted.
Essay readability:
automated_readability_index: 7.0 8.37731958763 84% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 7.83 8.71597938144 90% => OK
dale_chall_readability_score: 7.19 7.59969072165 95% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 8.0 8.62886597938 93% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 61.797752809 out of 100
Scores by essay e-grader: 5.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.