The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
Summarise the information by selecting and reporting the main features and make comparisons where relevant.
The two pie charts illustrate the percentage of the hotel's customer service that 100 visitors answered to the Parkway Hotel between 2005 and 2010.
Overall, the rate of excellent and good increased dramatically while three other rates decreased significantly in 2010.
First of all, there was 5% of people rated excellent to the hotel's customer service in 2005 then this figure increased enormously to 28% in 5 years later. Secondly, 14% percentage of hotel's customer service rate in 2005 before rising dramatically by 25% in 2010.
On the other hand, satisfactory was the largest rate, which was about 45% in 2005. However, it witnessed a huge change, which fall to 17%. In addition, customers rate the poor and very poor rate of the hotel's customer service still quite high, which took 21% and 15% respectively in 2005. These two figures declined the same percentage by 9% in 5 years later.
Post date | Users | Rates | Link to Content |
---|---|---|---|
2022-09-13 | myduyen282 | 84 | view |
- Internet access helps young people and workers achieve their education and work goals more easily than before To what extent do you agree or disagree 78
- Some people believe that it is good to share as much information as possible in scientific research business and the academic world Others believe that some information is too important or too valuable to be shared freely 73
- The diagram shows how chocolate is produced Summarize the information by selecting and reporting the main features and make comparisons where relevant 11
- the charts below show the proportions of British students at one university in England who were able to speak other languages in addition to English in 2000 and 2010
- Some scientists believe that studying the behavior of 3 year old children can predict their criminality To what extent do you think a crime is a product of human nature or is it possible to stop children from growing up to be criminals 73