You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback.
In your letter, you should:
–describe the accident
–tell how the staff helped you
– suggest how similar situations could be prevented in the future.
Dear Sir,
I am writing today to express my gratitude towards your helpful staff during a yesterday's accident of mine while slipping off through the stairs.
Let me explain you briefly what had happened during the accident. During the interval, I went to buy a two large glasses of coke and popcorn for me and my wife as we were feeling hungry. Your staff handed me the tray which had popcorn and coke glasses. Afterwards, I was walking towards the movie hall one and suddenly I got slipped off due to the wet floor. Actually, the janitor was trying to clean the floor surface while serving his duty but it should not be done during the time of movie shows.
Fortunately, the janitor called the medical help and one of the staff bought bandages as I got a hurt on my knee. I was annoyed but surprise at the same time, that your staff helped and offered me a medical support. They also called one of your nearest physicians to check whether there is any fracture on my leg. And, I was grateful for your staff support during the accidental time.
However, such situations can easily be encountered if you ensure to clean the floor surface before the arrival of your customers in the movie theatre. I hope this instance would not be happening in the future. And, please provide my valuable feedback to your excellent staff in handling the customers services quickly and smoothly.
I am hoping to see the result of suggestions soon.
Yours faithfully,
Shwatank Bhasin
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Comments
Essay evaluations by e-grader
Grammar and spelling errors:
Line 3, column 80, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'yesterdays'' or 'yesterday's'?
Suggestion: yesterdays'; yesterday's
...ude towards your helpful staff during a yesterdays accident of mine while slipping off thr...
^^^^^^^^^^
Line 7, column 386, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...aff support during the accidental time. However, such situations can easily be e...
^^^^^
Transition Words or Phrases used:
actually, also, briefly, but, however, if, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1225.0 937.175257732 131% => OK
No of words: 259.0 206.0 126% => OK
Chars per words: 4.72972972973 4.54256449028 104% => OK
Fourth root words length: 4.01166760082 3.78020617076 106% => OK
Word Length SD: 2.44666425536 2.54303337028 96% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.598455598456 0.622605031667 96% => OK
syllable_count: 370.8 290.88556701 127% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 36.7801879036 44.8134815571 82% => OK
Chars per sentence: 81.6666666667 76.5299724578 107% => OK
Words per sentence: 17.2666666667 16.8248392259 103% => OK
Discourse Markers: 3.46666666667 4.34317383033 80% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 10.0 7.41237113402 135% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.204599326287 0.216113520407 95% => OK
Sentence topic coherence: 0.0655396337005 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0421450834918 0.0603063233224 70% => OK
Paragraph topic coherence: 0.106592976524 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0428298484414 0.0580467560999 74% => OK
Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 7.83 7.59969072165 103% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.
Grammar and spelling errors:
Line 3, column 80, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'yesterdays'' or 'yesterday's'?
Suggestion: yesterdays'; yesterday's
...ude towards your helpful staff during a yesterdays accident of mine while slipping off thr...
^^^^^^^^^^
Line 7, column 386, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...aff support during the accidental time. However, such situations can easily be e...
^^^^^
Transition Words or Phrases used:
actually, also, briefly, but, however, if, so, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 9.0 7.48453608247 120% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 2.0 3.03092783505 66% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 30.0 26.3917525773 114% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1225.0 937.175257732 131% => OK
No of words: 259.0 206.0 126% => OK
Chars per words: 4.72972972973 4.54256449028 104% => OK
Fourth root words length: 4.01166760082 3.78020617076 106% => OK
Word Length SD: 2.44666425536 2.54303337028 96% => OK
Unique words: 155.0 127.690721649 121% => OK
Unique words percentage: 0.598455598456 0.622605031667 96% => OK
syllable_count: 370.8 290.88556701 127% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 17.0 16.3608247423 104% => OK
Sentence length SD: 36.7801879036 44.8134815571 82% => OK
Chars per sentence: 81.6666666667 76.5299724578 107% => OK
Words per sentence: 17.2666666667 16.8248392259 103% => OK
Discourse Markers: 3.46666666667 4.34317383033 80% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 10.0 7.41237113402 135% => OK
Sentences with negative sentiment : 2.0 1.49484536082 134% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.204599326287 0.216113520407 95% => OK
Sentence topic coherence: 0.0655396337005 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0421450834918 0.0603063233224 70% => OK
Paragraph topic coherence: 0.106592976524 0.12726935374 84% => OK
Paragraph topic coherence SD: 0.0428298484414 0.0580467560999 74% => OK
Essay readability:
automated_readability_index: 9.5 8.37731958763 113% => OK
flesch_reading_ease: 71.14 70.7449484536 101% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.6 7.45979381443 102% => OK
coleman_liau_index: 9.86 8.71597938144 113% => OK
dale_chall_readability_score: 7.83 7.59969072165 103% => OK
difficult_words: 55.0 41.2886597938 133% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.8 8.54432989691 103% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.