You have eaten at a restaurant and it was such a terrible experience that you have decided to inform the manager by letter of what happened and that you want your money back. Things to include:
– Facts. You need to be concise but explain what happened.
– Polite. No one responds to insults.
– Outline what you wish from this. What do you want to happen?
– Firmness. You want to be taken seriously.
Dear Sir or Madam,
I am one of your customers who attended your restaurant on 16 June at night. Unfortunately, the meal that I ordered was quite awful. In fact, my husband and I ordered fish and potatoes for the main meal. However, disappointedly, the fish was quite raw and stinky. Furthermore, the potatoes were completely burnt.
Although I asked one of the waiters named Tom to change our meal, he ignored my request and told me you are making excuse as no customers complain about this sort of meal.
Anyway, we completely paid the money to your cashier. However, we could not eat even one piece of the meal. I want to request you to return back our money as soon ass possible otherwise, I will do more action.
I hope you can resolve this matter soon
Best regards
Elham Mousavi
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2023-06-18 | elham mousavi | view |
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