You have bought an item of clothing at an online store. However, when the item arrived it was the wrong size and color.
Write a letter to the customer service manager of the company. In your letter
• describe the problem
• say how you feel about this
• say what you want the manager to do
Dear Sir,
I am writing to express my disappointment on purchase of denim jeans from your online store via order number 345678#.Let me elucidate in detail.
I had ordered a pair of medium sized white colored denim jeans as advertised on the online website. However when shipment the shipment arrived I had received a wrong sized and colored Lycra jeans. In addition to this the jeans material was torn and it seemed that it was a used jeans. Although this is a not the first time such event has happened I believe this is becoming a repetitive behavior of your online store. Last time same thing happened when I ordered a pair of leather shoes from your store and eventually I had to ship it back to your store. Hence I would like to state that it has been a disappointing shopping experience with your store.
Lastly I am shipping back the shipment and would like a full refund including the shipment fee as per the refund policy.
I look forward to your response and immediate resolution.
Yours sincerely
Said
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-08-14 | Bilal-88 | 73 | view |
| 2019-05-18 | amanda.mosby | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
| 2019-04-12 | vinshu koul | 73 | view |
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Grammar and spelling errors:
Line 1, column 10, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir, I am writing to express my disappointmen...
^^^
Line 2, column 118, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: Let
...r online store via order number 345678#.Let me elucidate in detail. I had ordere...
^^^
Line 4, column 101, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: However,
...ns as advertised on the online website. However when shipment the shipment arrived I ha...
^^^^^^^
Line 4, column 279, Rule ID: A_PLURAL[2]
Message: Don't use indefinite articles with plural words. Did you mean 'jean'?
Suggestion: jean
...s torn and it seemed that it was a used jeans. Although this is a not the first time ...
^^^^^
Line 4, column 286, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Although” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...and it seemed that it was a used jeans. Although this is a not the first time such event...
^^^^^^^^
Line 4, column 556, Rule ID: SENT_START_CONJUNCTIVE_LINKING_ADVERB_COMMA[1]
Message: Did you forget a comma after a conjunctive/linking adverb?
Suggestion: Hence,
...ly I had to ship it back to your store. Hence I would like to state that it has been ...
^^^^^
Transition Words or Phrases used:
first, hence, however, lastly, look, so, as to, in addition
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 27.0 32.9175257732 82% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 8.0 3.85567010309 207% => Less nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 846.0 937.175257732 90% => OK
No of words: 180.0 206.0 87% => More content wanted.
Chars per words: 4.7 4.54256449028 103% => OK
Fourth root words length: 3.66284150148 3.78020617076 97% => OK
Word Length SD: 2.58757715934 2.54303337028 102% => OK
Unique words: 103.0 127.690721649 81% => More unique words wanted.
Unique words percentage: 0.572222222222 0.622605031667 92% => More unique words wanted or less content wanted.
syllable_count: 265.5 290.88556701 91% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 4.0 9.13402061856 44% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 10.0 12.6804123711 79% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 37.6043880418 44.8134815571 84% => OK
Chars per sentence: 84.6 76.5299724578 111% => OK
Words per sentence: 18.0 16.8248392259 107% => OK
Discourse Markers: 5.9 4.34317383033 136% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 2.0 7.41237113402 27% => More positive sentences wanted.
Sentences with negative sentiment : 5.0 1.49484536082 334% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.160410277934 0.216113520407 74% => OK
Sentence topic coherence: 0.0655723044163 0.0766984524023 85% => OK
Sentence topic coherence SD: 0.0340105341554 0.0603063233224 56% => OK
Paragraph topic coherence: 0.0682648804162 0.12726935374 54% => OK
Paragraph topic coherence SD: 0.0697470459465 0.0580467560999 120% => OK
Essay readability:
automated_readability_index: 9.7 8.37731958763 116% => OK
flesch_reading_ease: 61.67 70.7449484536 87% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 9.1 7.45979381443 122% => OK
coleman_liau_index: 9.68 8.71597938144 111% => OK
dale_chall_readability_score: 7.69 7.59969072165 101% => OK
difficult_words: 36.0 41.2886597938 87% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 10.0 8.15463917526 123% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.