You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter
-describe the problem with the equipment
-explain how this problem is affecting your work
-say what you want the shop or company to do
Dear Sir or Madam,
I am writing with regards to a MacBook laptop that I bought a few months ago from your shop Harvey Norman. I am using it every day to get my work done. It has been functioning well, I have a good virus protector on and I have done all the updates that it has offered, but with the last update, it seems that something has gone wrong. It has problems to open windows and it is really slow to open website pages.
It is affecting my work as I need to use the Internet a lot and when the MacBook is so sluggish and sometimes does not even open the page it makes my work impossible. I have a responsible work with deadlines and customers who are calling due to late delivery.
In this situation, I would like to get a new MacBook or get it fixed as soon as possible.
Yours faithfully,
Marcus Tribe
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-11-16 | Hung D Doan | 81 | view |
| 2019-08-25 | VivianL | 70 | view |
| 2019-05-05 | sagartheocean | 89 | view |
| 2018-11-22 | Lighthouse | 84 | view |
| 2018-08-01 | vikramowd | 61 | view |
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Grammar and spelling errors:
Line 4, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...is really slow to open website pages. It is affecting my work as I need to use t...
^^
Transition Words or Phrases used:
but, really, so, well
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 5.0 7.48453608247 67% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 8.0 5.05154639175 158% => OK
Relative clauses : 5.0 3.03092783505 165% => OK
Pronoun: 26.0 32.9175257732 79% => OK
Preposition: 14.0 26.3917525773 53% => More preposition wanted.
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 668.0 937.175257732 71% => OK
No of words: 159.0 206.0 77% => More content wanted.
Chars per words: 4.20125786164 4.54256449028 92% => OK
Fourth root words length: 3.55098862472 3.78020617076 94% => OK
Word Length SD: 2.41117672296 2.54303337028 95% => OK
Unique words: 99.0 127.690721649 78% => More unique words wanted.
Unique words percentage: 0.622641509434 0.622605031667 100% => OK
syllable_count: 213.3 290.88556701 73% => OK
avg_syllables_per_word: 1.3 1.41237113402 92% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 10.0 9.13402061856 109% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 0.0 1.83505154639 0% => More adverbial clause wanted.
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 8.0 12.6804123711 63% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 50.096001587 44.8134815571 112% => OK
Chars per sentence: 83.5 76.5299724578 109% => OK
Words per sentence: 19.875 16.8248392259 118% => OK
Discourse Markers: 2.625 4.34317383033 60% => OK
Paragraphs: 3.0 4.29896907216 70% => More paragraphs wanted.
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.198527962567 0.216113520407 92% => OK
Sentence topic coherence: 0.0764283493103 0.0766984524023 100% => OK
Sentence topic coherence SD: 0.0334939368155 0.0603063233224 56% => OK
Paragraph topic coherence: 0.0991903116888 0.12726935374 78% => OK
Paragraph topic coherence SD: 0.0640108019023 0.0580467560999 110% => OK
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 77.57 70.7449484536 110% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.2 7.45979381443 97% => OK
coleman_liau_index: 7.08 8.71597938144 81% => OK
dale_chall_readability_score: 7.66 7.59969072165 101% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 70.2247191011 out of 100
Scores by essay e-grader: 6.25 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.