You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
• give details of what went wrong
• explain what you had to do to overcome the problem at the time
• say what action you would like the manager to take
Dear Sir or Madam,
I hope this letter finds you well. I stayed in Victory hotel which is located in California to weeks ago. As its summer and I expected the sunny weather, suddenly cold and foggy climate take placed and unfortunately the heating system was not sufficient.
Let me explain you in details. In second midnight since the weather was bitterly cold, I decided to turn on the cooling machine and switch it to heat service. it had a remote control with a scratched button to change its mode. Therefore, I was not able to change the cooling mode to heat mode. After hard-working to access the onboard console it seems that the switch button did not act correctly.
Despite of this, I called the hotel stuffs to aware them about this problem and to request them to fix it. However, sadly the technician who fix these kind of problem was in a trip. So they send me blankets and a tiny heater to endure that night.
To conclude, I was wondering as you absolutely read the customers laws in your broacher, it will be your politeness to return 10% of whole accommodation price back to me. I am accessible from the address provided. Your assistance in this matter is greatly appreciated.
Your Faithfully,
Chi Chung
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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Grammar and spelling errors:
Line 5, column 1, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
Dear Sir or Madam, I hope this letter finds you well. I sta...
^^^^^^^^^^^^
Line 5, column 104, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ory hotel which is located in California to weeks ago. As its summer and I expect...
^^
Line 9, column 161, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
... machine and switch it to heat service. it had a remote control with a scratched b...
^^
Line 9, column 296, Rule ID: SENTENCE_FRAGMENT[1]
Message: “After” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...o change the cooling mode to heat mode. After hard-working to access the onboard cons...
^^^^^
Line 13, column 17, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...not act correctly. Despite of this, I called the hotel stuffs to aware them ...
^^
Line 13, column 147, Rule ID: THIS_NNS[2]
Message: Did you mean 'this kind' or 'these kinds'?
Suggestion: this kind; these kinds
.... However, sadly the technician who fix these kind of problem was in a trip. So they send ...
^^^^^^^^^^
Transition Words or Phrases used:
but, however, if, second, so, therefore, well, kind of
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 7.0 5.05154639175 139% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 35.0 32.9175257732 106% => OK
Preposition: 31.0 26.3917525773 117% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1037.0 937.175257732 111% => OK
No of words: 217.0 206.0 105% => OK
Chars per words: 4.77880184332 4.54256449028 105% => OK
Fourth root words length: 3.8380880478 3.78020617076 102% => OK
Word Length SD: 2.61167161864 2.54303337028 103% => OK
Unique words: 140.0 127.690721649 110% => OK
Unique words percentage: 0.645161290323 0.622605031667 104% => OK
syllable_count: 312.3 290.88556701 107% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 4.0 1.44329896907 277% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 15.0 12.6804123711 118% => OK
Sentence length: 14.0 16.3608247423 86% => OK
Sentence length SD: 40.0096654989 44.8134815571 89% => OK
Chars per sentence: 69.1333333333 76.5299724578 90% => OK
Words per sentence: 14.4666666667 16.8248392259 86% => OK
Discourse Markers: 3.6 4.34317383033 83% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 6.0 2.54639175258 236% => Less language errors wanted.
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 8.0 3.94845360825 203% => Less facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.220276364482 0.216113520407 102% => OK
Sentence topic coherence: 0.0582560066851 0.0766984524023 76% => OK
Sentence topic coherence SD: 0.0454059248551 0.0603063233224 75% => OK
Paragraph topic coherence: 0.119839267413 0.12726935374 94% => OK
Paragraph topic coherence SD: 0.0577640437354 0.0580467560999 100% => OK
Essay readability:
automated_readability_index: 8.3 8.37731958763 99% => OK
flesch_reading_ease: 74.19 70.7449484536 105% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.4 7.45979381443 86% => OK
coleman_liau_index: 9.85 8.71597938144 113% => OK
dale_chall_readability_score: 8.11 7.59969072165 107% => OK
difficult_words: 52.0 41.2886597938 126% => OK
linsear_write_formula: 6.5 8.62886597938 75% => OK
gunning_fog: 7.6 8.54432989691 89% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
---------------------
Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.