The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The author cites fewer complaints in terms of percentage to argue that replacement of the Butter with Margarine has had little impact on their customers. The percentage howver, belies the true number of customers complaining. Also, the author then goes on to propose the explanation for the fewer compaints as lack of cutomer's knowledege to distinguish between the butter and margarine. However, fails to provide any concrete evidence to support his explantion. One of the explanation provided by the manager is that customers use the term butter and margarine interchangably to refer to the margarine only and again provides no evidence for the proposed explanation. The proposed explanation of the manager could be strengthened by conducting a thorough survey consisting of large enough sample size to support his proposed explanation.
First,ccording to the manager the less people are complaining because customers do not know the difference between margarine and the butter. However, it might be possible that those who do not complain prefer margarine to the butter. These customers mostly eat margarine at their home and thus, like it very much when they find it in the Happy Cake house restaurant too.
Second. it might be that the Happy Pancake House is present at the remote location and the most people who stop at the the restaurant fot repast are the travellers. Since they are left with no choice, they settle for what they are getting to eat, be it the margarine or the butter and hence, do not complain. It is equally probable that the margarine is cheaper than butter and as a result the cost of meal is less when margarine is served in the meal instead of the buttter. Consequently, people do not compalain because they get to eat the food at the cheaper price.
Third, Majority of the customers eating in Happy Pancake HOuse restaurant prefer margarin because of the health benifits it has as compared to the butter. Conversely, it ould be that their doctor has prohibited somethem to eat butter and instead they eat margarine out of health concern. It could be that the customer service at the Happy pancake house reastaurant is worst and therefore, fewer people complain since they assume that those in the customer service are unlikely to change their behavior.
Finally, the motive of the manager is unclear behind promoting the use of margarin. It could be that the manager has secretly sealed the deal with supplier of the margarine without the knnowledge of the owner and is getting commision for using margarine instead of the butter. Or it might be possible that Margarine is cheaper than the butter and hence, in order to increase the profit by piching on the expense of butter, the manager is trying to promote the usage of margarine.
In conclusion, the corelation between replacemnet of margarine with butter and fewer complain is weak.
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Comments
Essay evaluation report
Sentence: The percentage howver, belies the true number of customers complaining.
Error: howver Suggestion: however
Sentence: Also, the author then goes on to propose the explanation for the fewer compaints as lack of cutomer's knowledege to distinguish between the butter and margarine.
Error: compaints Suggestion: complaints
Error: knowledege Suggestion: knowledge
Sentence: However, fails to provide any concrete evidence to support his explantion.
Error: explantion Suggestion: explanation
Sentence: One of the explanation provided by the manager is that customers use the term butter and margarine interchangably to refer to the margarine only and again provides no evidence for the proposed explanation.
Error: interchangably Suggestion: interchangeably
Sentence: First,ccording to the manager the less people are complaining because customers do not know the difference between margarine and the butter.
Error: ccording Suggestion: according
Sentence: Second. it might be that the Happy Pancake House is present at the remote location and the most people who stop at the the restaurant fot repast are the travellers.
Error: fot Suggestion: fort
Sentence: It is equally probable that the margarine is cheaper than butter and as a result the cost of meal is less when margarine is served in the meal instead of the buttter.
Error: buttter Suggestion: butter
Sentence: Consequently, people do not compalain because they get to eat the food at the cheaper price.
Error: compalain Suggestion: complain
Sentence: Third, Majority of the customers eating in Happy Pancake HOuse restaurant prefer margarin because of the health benifits it has as compared to the butter.
Error: margarin Suggestion: margin
Error: benifits Suggestion: benefits
Sentence: Conversely, it ould be that their doctor has prohibited somethem to eat butter and instead they eat margarine out of health concern.
Error: ould Suggestion: No alternate word
Error: somethem Suggestion: No alternate word
Sentence: It could be that the customer service at the Happy pancake house reastaurant is worst and therefore, fewer people complain since they assume that those in the customer service are unlikely to change their behavior.
Error: reastaurant Suggestion: restaurant
Sentence: Finally, the motive of the manager is unclear behind promoting the use of margarin.
Error: margarin Suggestion: margin
Sentence: It could be that the manager has secretly sealed the deal with supplier of the margarine without the knnowledge of the owner and is getting commision for using margarine instead of the butter.
Error: knnowledge Suggestion: knowledge
Error: commision Suggestion: commission
Sentence: Or it might be possible that Margarine is cheaper than the butter and hence, in order to increase the profit by piching on the expense of butter, the manager is trying to promote the usage of margarine.
Error: piching Suggestion: picking
Sentence: In conclusion, the corelation between replacemnet of margarine with butter and fewer complain is weak.
Error: corelation Suggestion: correlation
Error: replacemnet Suggestion: replacement
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Attribute Value Ideal
Final score: 4.5 out of 6
Category: Good Excellent
No. of Grammatical Errors: 0 2
No. of Spelling Errors: 19 2
No. of Sentences: 20 15
No. of Words: 480 350
No. of Characters: 2348 1500
No. of Different Words: 203 200
Fourth Root of Number of Words: 4.681 4.7
Average Word Length: 4.892 4.6
Word Length SD: 2.625 2.4
No. of Words greater than 5 chars: 179 100
No. of Words greater than 6 chars: 131 80
No. of Words greater than 7 chars: 90 40
No. of Words greater than 8 chars: 59 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 24 21.0
Sentence Length SD: 7.931 7.5
Use of Discourse Markers (%): 0.75 0.12
Sentence-Text Coherence: 0.347 0.35
Sentence-Para Coherence: 0.582 0.50
Sentence-Sentence Coherence: 0.088 0.07
Number of Paragraphs: 6 5
Grammar and spelling errors:
Line 2, column 6, Rule ID: COMMA_PARENTHESIS_WHITESPACE
Message: Put a space after the comma
Suggestion: , ccording
...support his proposed explanation. First,ccording to the manager the less people are comp...
^^^^^^^^^
Line 2, column 35, Rule ID: FEWER_LESS[2]
Message: Did you mean 'fewer'? The noun people is countable.
Suggestion: fewer
...ion. First,ccording to the manager the less people are complaining because customer...
^^^^
Line 3, column 9, Rule ID: UPPERCASE_SENTENCE_START
Message: This sentence does not start with an uppercase letter
Suggestion: It
...py Cake house restaurant too. Second. it might be that the Happy Pancake House i...
^^
Line 3, column 116, Rule ID: ENGLISH_WORD_REPEAT_RULE
Message: Possible typo: you repeated a word
Suggestion: the
...ocation and the most people who stop at the the restaurant fot repast are the traveller...
^^^^^^^
Line 3, column 116, Rule ID: DT_DT[1]
Message: Maybe you need to remove one determiner so that only 'the' or 'the' is left.
Suggestion: the; the
...ocation and the most people who stop at the the restaurant fot repast are the traveller...
^^^^^^^
Transition Words or Phrases used:
also, but, consequently, conversely, finally, first, hence, however, if, second, so, then, therefore, third, thus, in conclusion, as a result
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 25.0 19.6327345309 127% => OK
Auxiliary verbs: 6.0 12.9520958084 46% => OK
Conjunction : 15.0 11.1786427146 134% => OK
Relative clauses : 14.0 13.6137724551 103% => OK
Pronoun: 37.0 28.8173652695 128% => Less pronouns wanted
Preposition: 67.0 55.5748502994 121% => OK
Nominalization: 12.0 16.3942115768 73% => OK
Performance on vocabulary words:
No of characters: 2405.0 2260.96107784 106% => OK
No of words: 479.0 441.139720559 109% => OK
Chars per words: 5.02087682672 5.12650576532 98% => OK
Fourth root words length: 4.67825486995 4.56307096286 103% => OK
Word Length SD: 2.73300068777 2.78398813304 98% => OK
Unique words: 201.0 204.123752495 98% => OK
Unique words percentage: 0.419624217119 0.468620217663 90% => More unique words wanted or less content wanted.
syllable_count: 761.4 705.55239521 108% => OK
avg_syllables_per_word: 1.6 1.59920159681 100% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 4.96107784431 161% => OK
Article: 7.0 8.76447105788 80% => OK
Subordination: 1.0 2.70958083832 37% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 4.0 4.22255489022 95% => OK
Performance on sentences:
How many sentences: 20.0 19.7664670659 101% => OK
Sentence length: 23.0 22.8473053892 101% => OK
Sentence length SD: 43.1446404551 57.8364921388 75% => OK
Chars per sentence: 120.25 119.503703932 101% => OK
Words per sentence: 23.95 23.324526521 103% => OK
Discourse Markers: 7.05 5.70786347227 124% => OK
Paragraphs: 6.0 5.15768463074 116% => OK
Language errors: 5.0 5.25449101796 95% => OK
Sentences with positive sentiment : 8.0 8.20758483034 97% => OK
Sentences with negative sentiment : 8.0 6.88822355289 116% => OK
Sentences with neutral sentiment: 4.0 4.67664670659 86% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.216879216658 0.218282227539 99% => OK
Sentence topic coherence: 0.0750412679627 0.0743258471296 101% => OK
Sentence topic coherence SD: 0.0575209113217 0.0701772020484 82% => OK
Paragraph topic coherence: 0.121773505445 0.128457276422 95% => OK
Paragraph topic coherence SD: 0.0422299160461 0.0628817314937 67% => OK
Essay readability:
automated_readability_index: 14.2 14.3799401198 99% => OK
flesch_reading_ease: 48.13 48.3550499002 100% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 12.3 12.197005988 101% => OK
coleman_liau_index: 12.13 12.5979740519 96% => OK
dale_chall_readability_score: 7.97 8.32208582834 96% => OK
difficult_words: 97.0 98.500998004 98% => OK
linsear_write_formula: 11.0 12.3882235529 89% => OK
gunning_fog: 11.2 11.1389221557 101% => OK
text_standard: 11.0 11.9071856287 92% => OK
What are above readability scores?
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Rates: 66.67 out of 100
Scores by essay e-grader: 4.0 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.