The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve) and the number of complaints from passengers.
The bar charts represent the punctuality of a company’s bus service by comparing their targeted and confirmed results and the data for complaining cases from 1999 to 2003.
Overall, there were significant fluctuations in the proportion of punctual arrivals while the trend for estimated targets of this was downward. Additionally, the passengers had become more discontent with the service during the period.
In 1999, the figure for expected on-time journeys stood at 86%, which was just 1% higher than that of the actual results. In the next year, while the expected figure was unchanged, the actual one suddenly fell to 82%, making it by far the lowest number during the given timeframe. For the next two years, the real number of buses arriving on time increased but remained lower than the plan, which was also reduced. However, in 2003 the actual proportion of punctual arrivals overtook the target, at nearly 85.
In terms of customers’ complaints, the number of dissatisfied responses was approximately 70 per thousand passenger journeys in 1999. Then, this figure increased gradually to 120 cases in 2003.
- Some organisations believe that their employees should dress smartly Others value quality of work above appearance Discuss both these views and give your own opinion 89
- Task 01 The chart below shows the total number of minutes in billions of telephone calls in the UK divided into three categories from 1995 2002 Summarise the information by selecting and reporting the main features and make comparisons where relevant Writ 89
- The pictures below show how tea is produced They also illustrate the process of making a cup of tea 91
- Many feel that going to the gym is the best way to stay fit Others think there are more effective methods Discuss both views and give your own opinion 89
- Caring for children is probably the most important job in any society Because of this all mothers and fathers should be required to take a course that prepares them to be good parents To what extent do you agree or disagree with this view 73
Transition Words or Phrases used:
also, but, however, if, so, then, while
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 6.0 7.0 86% => OK
Auxiliary verbs: 0.0 1.00243902439 0% => OK
Conjunction : 3.0 6.8 44% => More conjunction wanted.
Relative clauses : 3.0 3.15609756098 95% => OK
Pronoun: 5.0 5.60731707317 89% => OK
Preposition: 28.0 33.7804878049 83% => OK
Nominalization: 2.0 3.97073170732 50% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 944.0 965.302439024 98% => OK
No of words: 180.0 196.424390244 92% => More content wanted.
Chars per words: 5.24444444444 4.92477711251 106% => OK
Fourth root words length: 3.66284150148 3.73543355544 98% => OK
Word Length SD: 2.79364357863 2.65546596893 105% => OK
Unique words: 114.0 106.607317073 107% => OK
Unique words percentage: 0.633333333333 0.547539520022 116% => OK
syllable_count: 271.8 283.868780488 96% => OK
avg_syllables_per_word: 1.5 1.45097560976 103% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 1.0 1.53170731707 65% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 1.0 1.07073170732 93% => OK
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 5.0 3.36585365854 149% => OK
Performance on sentences:
How many sentences: 9.0 8.94146341463 101% => OK
Sentence length: 20.0 22.4926829268 89% => OK
Sentence length SD: 33.8854278743 43.030603864 79% => OK
Chars per sentence: 104.888888889 112.824112599 93% => OK
Words per sentence: 20.0 22.9334400587 87% => OK
Discourse Markers: 4.33333333333 5.23603664747 83% => OK
Paragraphs: 4.0 3.83414634146 104% => OK
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 2.0 3.70975609756 54% => More positive sentences wanted.
Sentences with negative sentiment : 4.0 1.13902439024 351% => Less negative sentences wanted.
Sentences with neutral sentiment: 3.0 4.09268292683 73% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.223188729835 0.215688989381 103% => OK
Sentence topic coherence: 0.0847356712459 0.103423049105 82% => OK
Sentence topic coherence SD: 0.0565629621467 0.0843802449381 67% => OK
Paragraph topic coherence: 0.12773790466 0.15604864568 82% => OK
Paragraph topic coherence SD: 0.0506347706865 0.0819641961636 62% => OK
Essay readability:
automated_readability_index: 13.3 13.2329268293 101% => OK
flesch_reading_ease: 59.64 61.2550243902 97% => OK
smog_index: 3.1 6.51609756098 48% => Smog_index is low.
flesch_kincaid_grade: 9.9 10.3012195122 96% => OK
coleman_liau_index: 13.11 11.4140731707 115% => OK
dale_chall_readability_score: 8.84 8.06136585366 110% => OK
difficult_words: 48.0 40.7170731707 118% => OK
linsear_write_formula: 11.0 11.4329268293 96% => OK
gunning_fog: 10.0 10.9970731707 91% => OK
text_standard: 10.0 11.0658536585 90% => OK
What are above readability scores?
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Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.