Topic: The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
The first chart gives information about the effectiveness of running bus services regarding punctuality of a bus company according to actual and target, while the other illustrates the figure for complaints collected from passengers between 1999 and 2003.
As can be seen, it is apparent that the proportion of services arriving on time in regard to actual records underwent a significant upheaval throughout the examined period before recovering. In contrast, the opposite was true for the company’s goal. Noticeably, although the percentage of running buses on time increased, the number of complaints from passengers rose considerably.
Looking at the first chart, the ratio of services arriving punctual in both actual and target was pretty similar, standing at 85% and 86% respectively in 1999. Surprisingly, in the following year, while the figure for the company’s target remained stable, there was a downward trend in terms of actual departures on time by around 3%. Then, it witnessed a significant fluctuation in actual departures before growing again successfully to reach over 85%, even far surpassing the ratio of services arriving on time regardless of target.
In the meantime, in 1999, the number of complaints was the smallest in comparison to the figure in the next few years, making up merely 70%. After experiencing a considerable fluctuation, until 2001 the ratio started witnessing a negative trend, climbing dramatically to reach the peak of roughly 120 per thousand passenger journeys at the end of the period.
In the meantime, in 1999, the number of complaints was the smallest in comparison to the figure in the next few years, making up merely 70%. After experiencing a considerable fluctuation, until 2001 the ratio started witnessing a negative trend, climbing dramatically to reach the peak of roughly 120 per thousand passenger journeys at the end of the period.
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Transition Words or Phrases used:
first, if, look, regarding, so, then, while, in contrast, in regard to
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.0 100% => OK
Auxiliary verbs: 1.0 1.00243902439 100% => OK
Conjunction : 4.0 6.8 59% => More conjunction wanted.
Relative clauses : 1.0 3.15609756098 32% => OK
Pronoun: 3.0 5.60731707317 54% => OK
Preposition: 62.0 33.7804878049 184% => OK
Nominalization: 5.0 3.97073170732 126% => OK
Performance on vocabulary words:
No of characters: 1613.0 965.302439024 167% => OK
No of words: 300.0 196.424390244 153% => Less content wanted.
Chars per words: 5.37666666667 4.92477711251 109% => OK
Fourth root words length: 4.16179145029 3.73543355544 111% => OK
Word Length SD: 3.07945702285 2.65546596893 116% => OK
Unique words: 142.0 106.607317073 133% => OK
Unique words percentage: 0.473333333333 0.547539520022 86% => More unique words wanted or less content wanted.
syllable_count: 477.9 283.868780488 168% => OK
avg_syllables_per_word: 1.6 1.45097560976 110% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 2.0 1.53170731707 131% => OK
Article: 6.0 4.33902439024 138% => OK
Subordination: 8.0 1.07073170732 747% => Less adverbial clause wanted.
Conjunction: 0.0 0.482926829268 0% => OK
Preposition: 10.0 3.36585365854 297% => Less preposition wanted as sentence beginnings.
Performance on sentences:
How many sentences: 11.0 8.94146341463 123% => OK
Sentence length: 27.0 22.4926829268 120% => The Avg. Sentence Length is relatively long.
Sentence length SD: 50.8511033385 43.030603864 118% => OK
Chars per sentence: 146.636363636 112.824112599 130% => OK
Words per sentence: 27.2727272727 22.9334400587 119% => OK
Discourse Markers: 6.36363636364 5.23603664747 122% => OK
Paragraphs: 5.0 3.83414634146 130% => Less paragraphs wanted.
Language errors: 0.0 1.69756097561 0% => OK
Sentences with positive sentiment : 5.0 3.70975609756 135% => OK
Sentences with negative sentiment : 6.0 1.13902439024 527% => Less negative sentences wanted.
Sentences with neutral sentiment: 0.0 4.09268292683 0% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.243662504356 0.215688989381 113% => OK
Sentence topic coherence: 0.100120975828 0.103423049105 97% => OK
Sentence topic coherence SD: 0.0718391461677 0.0843802449381 85% => OK
Paragraph topic coherence: 0.145845465164 0.15604864568 93% => OK
Paragraph topic coherence SD: 0.0809760732746 0.0819641961636 99% => OK
Essay readability:
automated_readability_index: 17.5 13.2329268293 132% => OK
flesch_reading_ease: 44.07 61.2550243902 72% => OK
smog_index: 11.2 6.51609756098 172% => OK
flesch_kincaid_grade: 13.8 10.3012195122 134% => OK
coleman_liau_index: 14.22 11.4140731707 125% => OK
dale_chall_readability_score: 8.61 8.06136585366 107% => OK
difficult_words: 69.0 40.7170731707 169% => OK
linsear_write_formula: 12.0 11.4329268293 105% => OK
gunning_fog: 12.8 10.9970731707 116% => OK
text_standard: 14.0 11.0658536585 127% => OK
What are above readability scores?
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Maximum four paragraphs wanted.
Rates: 67.4157303371 out of 100
Scores by essay e-grader: 6.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.