Youbought a TV a week ago but when you got home you discovered it did not work properly You called customer service to report the problem but you have not yet received any hepp Introduce yourself Explain the problem State what you want

Essay topics:

Youbought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any hepp.
• Introduce yourself
• Explain the problem
• State what you want

Dear Sir or Madam,

I am writing this letter to report faulty television that I purchased from your company on Tuesday last week.My name is John Davidson and I am one of the frequent customers. I live in Scarborough and have been using your services and buying your products for the last 5 years.

On Tuesday, 25th August, I visited your store in order to purchase a TV. I bought a Toshiba LED TV which has the code 40LPO56. On purchasing this TV, I was assured that this was the latest model and the best there was to buy. However, when I came home I discovered that not only the remote was did not work properly but also the quality of the picture was not as good as promised, in fact it was quite blurry. I called your customer service department immediately on Tuesday and they assured me that my TV would be replaced or fixed within two days. I am exceedingly disappointed to say that this has not happened and I have received no communication since then.

I am deeply displeased with both the quality of product I purchased from your company as well as the poor service I received since. I hope this problem will be resolved promptly. I expect to receive a replacement of TV or have my current TV repaired but only if it could be fixed within a day.

I look forward to hearing back from you immediately.

Yours faithfully,
John Davidson

Votes
Average: 8.4 (1 vote)
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Essays by user nirav9971 :

Comments

Grammar and spelling errors:
Line 3, column 110, Rule ID: SENTENCE_WHITESPACE
Message: Add a space between sentences
Suggestion: My
... from your company on Tuesday last week.My name is John Davidson and I am one of t...
^^
Line 5, column 295, Rule ID: BEEN_PART_AGREEMENT[1]
Message: Consider using a past participle here: 'done'.
Suggestion: done
...discovered that not only the remote was did not work properly but also the quality ...
^^^
Line 7, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...eceived no communication since then. I am deeply displeased with both the qual...
^
Line 7, column 87, Rule ID: BOTH_AS_WELL_AS[1]
Message: Probable usage error. Use 'and' after 'both'.
Suggestion: and
...f product I purchased from your company as well as the poor service I received since. I ho...
^^^^^^^^^^
Line 7, column 133, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...l as the poor service I received since. I hope this problem will be resolved prom...
^
Line 7, column 180, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...this problem will be resolved promptly. I expect to receive a replacement of TV o...
^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...y if it could be fixed within a day. I look forward to hearing back from you i...
^
Line 12, column 14, Rule ID: WHITESPACE_RULE
Message: Possible typo: you repeated a whitespace
Suggestion:
...ely. Yours faithfully, John Davidson
^^^

Transition Words or Phrases used:
also, but, however, if, look, so, then, well, as to, in fact, as well as

Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments

Performance on Part of Speech:
To be verbs : 11.0 7.48453608247 147% => OK
Auxiliary verbs: 3.0 4.92783505155 61% => OK
Conjunction : 11.0 5.05154639175 218% => Less conjunction wanted
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 43.0 32.9175257732 131% => Less pronouns wanted
Preposition: 25.0 26.3917525773 95% => OK
Nominalization: 3.0 3.85567010309 78% => OK

Performance on vocabulary words:
No of characters: 1115.0 937.175257732 119% => OK
No of words: 247.0 206.0 120% => OK
Chars per words: 4.51417004049 4.54256449028 99% => OK
Fourth root words length: 3.96437052324 3.78020617076 105% => OK
Word Length SD: 2.62350677251 2.54303337028 103% => OK
Unique words: 145.0 127.690721649 114% => OK
Unique words percentage: 0.587044534413 0.622605031667 94% => More unique words wanted or less content wanted.
syllable_count: 345.6 290.88556701 119% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK

A sentence (or a clause, phrase) starts by:
Pronoun: 13.0 9.13402061856 142% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 3.0 1.44329896907 208% => Less preposition wanted as sentence beginnings.

Performance on sentences:
How many sentences: 13.0 12.6804123711 103% => OK
Sentence length: 19.0 16.3608247423 116% => OK
Sentence length SD: 49.23749954 44.8134815571 110% => OK
Chars per sentence: 85.7692307692 76.5299724578 112% => OK
Words per sentence: 19.0 16.8248392259 113% => OK
Discourse Markers: 5.53846153846 4.34317383033 128% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 8.0 2.54639175258 314% => Less language errors wanted.
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 5.0 3.94845360825 127% => OK
What are sentences with positive/Negative/neutral sentiment?

Coherence and Cohesion:
Essay topic to essay body coherence: 0.15164078863 0.216113520407 70% => OK
Sentence topic coherence: 0.0492627250298 0.0766984524023 64% => OK
Sentence topic coherence SD: 0.0376966299025 0.0603063233224 63% => OK
Paragraph topic coherence: 0.095869674938 0.12726935374 75% => OK
Paragraph topic coherence SD: 0.038822036466 0.0580467560999 67% => OK

Essay readability:
automated_readability_index: 9.3 8.37731958763 111% => OK
flesch_reading_ease: 69.11 70.7449484536 98% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.3 7.45979381443 111% => OK
coleman_liau_index: 8.88 8.71597938144 102% => OK
dale_chall_readability_score: 7.78 7.59969072165 102% => OK
difficult_words: 50.0 41.2886597938 121% => OK
linsear_write_formula: 9.0 8.62886597938 104% => OK
gunning_fog: 9.6 8.54432989691 112% => OK
text_standard: 9.0 8.15463917526 110% => OK
What are above readability scores?

---------------------
Rates: 84.2696629213 out of 100
Scores by essay e-grader: 7.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.