You bought a TV a week ago but when you got home you discovered it did not work properly. You called customer service to report the problem but you have not yet received any help.
Write a letter to the company and in your letter
• introduce yourself
• explain the problem
• and state what action you would like from the company
Dear Sir/Madam,
I am this letter with regards to draw your attention about a faulty TV which I purchased last week.
My name is Sidra Mahboob and I am one of your frequent customer. I live in Sydney Olympic park and have been using your services and buying your products for the last 7 years.
On 25th of January I visited your store to buy a TV. I bought Sony Bravia LED TV which has a code MYSB1245. While purchasing, I was assured that this TV was the latest in the market with the amazing sound and graphical quality. However, when I got home I discovered that not only did the remote control not work but also the picture quality was not the way I was assured. I immediately called your customer service to report the problem and they assured me that the TV will be replaced or fixed in the next two days. I am disappointed to say that I did not receive any help from them since then.
I extremely displeased from the TV’s quality as well as your company’s service. As I am your previous customer and it never happened before. My sincere request will be to either replace the TV or fix it by tomorrow.
I look forward to hearing back from you.
Yours Sincerely,
Sidra Mahboob
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Grammar and spelling errors:
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ceive any help from them since then. I extremely displeased from the TV’s qual...
^
Transition Words or Phrases used:
also, but, however, look, so, then, well, while, as well as
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 2.0 4.92783505155 41% => OK
Conjunction : 9.0 5.05154639175 178% => OK
Relative clauses : 7.0 3.03092783505 231% => Less relative clauses wanted (maybe 'which' is over used).
Pronoun: 39.0 32.9175257732 118% => OK
Preposition: 21.0 26.3917525773 80% => OK
Nominalization: 1.0 3.85567010309 26% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 985.0 937.175257732 105% => OK
No of words: 221.0 206.0 107% => OK
Chars per words: 4.45701357466 4.54256449028 98% => OK
Fourth root words length: 3.85565412703 3.78020617076 102% => OK
Word Length SD: 2.45091866728 2.54303337028 96% => OK
Unique words: 138.0 127.690721649 108% => OK
Unique words percentage: 0.62443438914 0.622605031667 100% => OK
syllable_count: 299.7 290.88556701 103% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 11.0 9.13402061856 120% => OK
Article: 0.0 0.824742268041 0% => OK
Subordination: 3.0 1.83505154639 163% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 1.0 1.44329896907 69% => OK
Performance on sentences:
How many sentences: 14.0 12.6804123711 110% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 35.7745206331 44.8134815571 80% => OK
Chars per sentence: 70.3571428571 76.5299724578 92% => OK
Words per sentence: 15.7857142857 16.8248392259 94% => OK
Discourse Markers: 4.21428571429 4.34317383033 97% => OK
Paragraphs: 5.0 4.29896907216 116% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 5.0 7.41237113402 67% => OK
Sentences with negative sentiment : 3.0 1.49484536082 201% => Less negative sentences wanted.
Sentences with neutral sentiment: 6.0 3.94845360825 152% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.248561482903 0.216113520407 115% => OK
Sentence topic coherence: 0.0703229868979 0.0766984524023 92% => OK
Sentence topic coherence SD: 0.0407102997744 0.0603063233224 68% => OK
Paragraph topic coherence: 0.117109418743 0.12726935374 92% => OK
Paragraph topic coherence SD: 0.0430206792376 0.0580467560999 74% => OK
Essay readability:
automated_readability_index: 7.5 8.37731958763 90% => Automated_readability_index is low.
flesch_reading_ease: 73.17 70.7449484536 103% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 6.8 7.45979381443 91% => OK
coleman_liau_index: 8.29 8.71597938144 95% => OK
dale_chall_readability_score: 7.74 7.59969072165 102% => OK
difficult_words: 47.0 41.2886597938 114% => OK
linsear_write_formula: 7.5 8.62886597938 87% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 78.6516853933 out of 100
Scores by essay e-grader: 7.0 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.