You recently stayed in a hotel in a large city. The weather was very unusual for the time of year and the heating / cooling system in the hotel was quite inadequate.
Write a letter to the manager of the hotel. In your letter:
• give details of what went wrong
• explain what you had to do to overcome the problem at the time
• say what action you would like the manager to take
Dear Sir or Madam,
I am writing to express my dissatisfaction with the heating facility during my stay at your hotel for three days from 1st to 3rd April, 2019. There was a thunderstorm in the city that time because of which it was exceedingly cold, even though it is normally quite warm in the month of April. Unfortunately, the heater in my room did not work at all. Despite registering a complaint to the hotel staff, it was not fixed on time which left me extremely unhappy.
In order to overcome the issue at that time, I had to take severe actions. The room was so cold at night that I had to wear my jacket and socks to warm myself under the blanket. It was a dreadful experience sleeping like that and I regret my decision of staying at your hotel.
I would like you to issue a complete refund as the amount of $300 per night should not be charged if you cannot provide basic facilities like heating. If you do not respond positively, I would take this issue to higher authorities so no one else will be having this problem.
I look forward to hearing from you soon.
Yours faithfully,
Alex Care
| Post date | Users | Rates | Link to Content |
|---|---|---|---|
| 2019-12-24 | vu hong ngoc | 70 | view |
| 2019-12-10 | dadhichdev | 56 | view |
| 2019-11-27 | amanda.mosby | 87 | view |
| 2019-11-16 | smiley | 67 | view |
| 2019-10-30 | olParya | 78 | view |
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Grammar and spelling errors:
Line 3, column 130, Rule ID: COMMA_MONTH_DATE[1]
Message: The comma is probably incorrect: 'April 2019'.
Suggestion: April 2019
...ur hotel for three days from 1st to 3rd April, 2019. There was a thunderstorm in the city t...
^^^^^^^^^^^
Transition Words or Phrases used:
if, look, so
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 8.0 7.48453608247 107% => OK
Auxiliary verbs: 5.0 4.92783505155 101% => OK
Conjunction : 3.0 5.05154639175 59% => More conjunction wanted.
Relative clauses : 6.0 3.03092783505 198% => OK
Pronoun: 31.0 32.9175257732 94% => OK
Preposition: 33.0 26.3917525773 125% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 914.0 937.175257732 98% => OK
No of words: 206.0 206.0 100% => OK
Chars per words: 4.43689320388 4.54256449028 98% => OK
Fourth root words length: 3.78849575616 3.78020617076 100% => OK
Word Length SD: 2.54813219054 2.54303337028 100% => OK
Unique words: 130.0 127.690721649 102% => OK
Unique words percentage: 0.631067961165 0.622605031667 101% => OK
syllable_count: 280.8 290.88556701 97% => OK
avg_syllables_per_word: 1.4 1.41237113402 99% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 8.0 9.13402061856 88% => OK
Article: 2.0 0.824742268041 243% => Less articles wanted as sentence beginning.
Subordination: 2.0 1.83505154639 109% => OK
Conjunction: 0.0 0.463917525773 0% => OK
Preposition: 2.0 1.44329896907 139% => OK
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 18.0 16.3608247423 110% => OK
Sentence length SD: 43.2683343836 44.8134815571 97% => OK
Chars per sentence: 83.0909090909 76.5299724578 109% => OK
Words per sentence: 18.7272727273 16.8248392259 111% => OK
Discourse Markers: 1.09090909091 4.34317383033 25% => More transition words/phrases wanted.
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 1.0 2.54639175258 39% => OK
Sentences with positive sentiment : 4.0 7.41237113402 54% => More positive sentences wanted.
Sentences with negative sentiment : 6.0 1.49484536082 401% => Less negative sentences wanted.
Sentences with neutral sentiment: 1.0 3.94845360825 25% => More facts, knowledge or examples wanted.
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.198337898378 0.216113520407 92% => OK
Sentence topic coherence: 0.0720664980436 0.0766984524023 94% => OK
Sentence topic coherence SD: 0.0614638511321 0.0603063233224 102% => OK
Paragraph topic coherence: 0.10107243255 0.12726935374 79% => OK
Paragraph topic coherence SD: 0.0719531104952 0.0580467560999 124% => OK
Essay readability:
automated_readability_index: 8.8 8.37731958763 105% => OK
flesch_reading_ease: 70.13 70.7449484536 99% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 7.9 7.45979381443 106% => OK
coleman_liau_index: 8.47 8.71597938144 97% => OK
dale_chall_readability_score: 7.67 7.59969072165 101% => OK
difficult_words: 41.0 41.2886597938 99% => OK
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 9.2 8.54432989691 108% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.