You have received a bill from a mobile phone company for international call charges relating to a time when you did not use your phone for international call. Write a letter to company
Complaining about this
Giving your reasons
Asking for bill to be changed
Dear company,
I am writing to bring to your attention of an incorrect bill charge for telephone number 0123, amount of 300$. I have scanned through the detailed list and found that most of the fees were attributed to international phone calls which I suppose I did not make.
I have been your customer for 10 years and feel totally satisfied with the services you offer. Telecommunication fees are paid on a monthly basis, mostly for 3G data, as I use another line to make phone calls. Yesterday when I received the invoice, I was surprised that there were some international calls to anonymous people. This caused such a high, unusual cost.
I tried to reach the hotline but no one answered. The amount was directly debited to registered bank account hence I would like to claim for the false calls I was charged. Please have someone review call logs, and make proper refund to my account.
Thanks and look forward to hearing from you soon.
Best regards,
Mai
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Grammar and spelling errors:
Line 5, column 106, Rule ID: CURRENCY[1]
Message: The currency mark is usually put at the beginning of the number: '$300'.
Suggestion: $300
...ge for telephone number 0123, amount of 300$. I have scanned through the detailed li...
^^^^
Line 9, column 1, Rule ID: ENGLISH_WORD_REPEAT_BEGINNING_RULE
Message: Three successive sentences begin with the same word. Reword the sentence or use a thesaurus to find a synonym.
...ls which I suppose I did not make. I have been your customer for 10 years an...
^
Transition Words or Phrases used:
but, hence, look, so, i suppose
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 7.0 7.48453608247 94% => OK
Auxiliary verbs: 1.0 4.92783505155 20% => OK
Conjunction : 5.0 5.05154639175 99% => OK
Relative clauses : 4.0 3.03092783505 132% => OK
Pronoun: 19.0 32.9175257732 58% => OK
Preposition: 18.0 26.3917525773 68% => OK
Nominalization: 2.0 3.85567010309 52% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 818.0 937.175257732 87% => OK
No of words: 169.0 206.0 82% => More content wanted.
Chars per words: 4.84023668639 4.54256449028 107% => OK
Fourth root words length: 3.60555127546 3.78020617076 95% => OK
Word Length SD: 2.58783584612 2.54303337028 102% => OK
Unique words: 120.0 127.690721649 94% => More unique words wanted.
Unique words percentage: 0.710059171598 0.622605031667 114% => OK
syllable_count: 245.7 290.88556701 84% => OK
avg_syllables_per_word: 1.5 1.41237113402 106% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 9.13402061856 66% => OK
Article: 1.0 0.824742268041 121% => OK
Subordination: 1.0 1.83505154639 54% => OK
Conjunction: 1.0 0.463917525773 216% => Less conjunction wanted as sentence beginning.
Preposition: 0.0 1.44329896907 0% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 11.0 12.6804123711 87% => OK
Sentence length: 15.0 16.3608247423 92% => OK
Sentence length SD: 40.9418051014 44.8134815571 91% => OK
Chars per sentence: 74.3636363636 76.5299724578 97% => OK
Words per sentence: 15.3636363636 16.8248392259 91% => OK
Discourse Markers: 2.81818181818 4.34317383033 65% => OK
Paragraphs: 4.0 4.29896907216 93% => OK
Language errors: 2.0 2.54639175258 79% => OK
Sentences with positive sentiment : 7.0 7.41237113402 94% => OK
Sentences with negative sentiment : 1.0 1.49484536082 67% => OK
Sentences with neutral sentiment: 3.0 3.94845360825 76% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.349865342823 0.216113520407 162% => OK
Sentence topic coherence: 0.0935593866983 0.0766984524023 122% => OK
Sentence topic coherence SD: 0.0669168200824 0.0603063233224 111% => OK
Paragraph topic coherence: 0.181249448142 0.12726935374 142% => OK
Paragraph topic coherence SD: 0.0873335750379 0.0580467560999 150% => OK
Essay readability:
automated_readability_index: 9.0 8.37731958763 107% => OK
flesch_reading_ease: 64.71 70.7449484536 91% => OK
smog_index: 3.1 3.82989690722 81% => OK
flesch_kincaid_grade: 8.0 7.45979381443 107% => OK
coleman_liau_index: 10.2 8.71597938144 117% => OK
dale_chall_readability_score: 7.28 7.59969072165 96% => OK
difficult_words: 31.0 41.2886597938 75% => More difficult words wanted.
linsear_write_formula: 11.0 8.62886597938 127% => OK
gunning_fog: 8.0 8.54432989691 94% => OK
text_standard: 8.0 8.15463917526 98% => OK
What are above readability scores?
---------------------
Rates: 73.0337078652 out of 100
Scores by essay e-grader: 6.5 Out of 9
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.