The following memorandum is from the business manager of Happy Pancake House restaurants.
"Recently, butter has been replaced by margarine in Happy Pancake House restaurants throughout the southwestern United States. This change, however, has had little impact on our customers. In fact, only about 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change. Furthermore, many servers have reported that a number of customers who ask for butter do not complain when they are given margarine instead. Clearly, either these customers do not distinguish butter from margarine or they use the term 'butter' to refer to either butter or margarine."
Write a response in which you discuss one or more alternative explanations that could rival the proposed explanation and explain how your explanation(s) can plausibly account for the facts presented in the argument.
The business manager of Happy Pancake House restaurants claims that the change, which butter has been replaced by margarine, had ad little impact on their customers. However, there are some questions that need to be answered to make the statement more convincing.
First, the manager claims that only 2 percent of customers have complained, indicating that an average of 98 people out of 100 are happy with the change that butter has been replaced by margarine. However, we need to know that who make this survey. If the survey is made by a college student who just wants to cope with the assignment of his or her class, the statement that only 2 percent of customers have complained is unreliable; but if the survey is conducted by a famous team that majors in collecting the data, the survey may be more trustful.
However, despite the fact that the survey indeed is collected by a professional team, we still need to be circumspect to interpret this result. Because maybe the reason that only 2 percent of customers have complained is that they do not want any trouble. Some managers ask their clients to talk with these customers to know the reason they complain. To many customers, it is an annoying thing to explain why they complain. Therefore, they choose not to reply anything and decide to go to other stores.
Moreover, the manager argues that many customers can not distinguish between butter and margarine so that they can secretly replace butter to margarine. It is a huge wrong way to deceive their customers. Although the customers will not notice the difference, if one day they realize that they are beguiled by the store, the reputation of the store will rapidly decline, even no one will accept the store.
If the manager can accept all my opinion and answer the questions, it will make the manager's statement more convincing
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2023-09-15 | TANVIR SIDDIKE MOIN | 45 | view |
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2022-10-09 | Mahesh Ch | 16 | view |
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Comments
e-rater score report
Attribute Value Ideal
Final score: 3.0 out of 6
Category: Satisfactory Excellent
No. of Grammatical Errors: 7 2
No. of Spelling Errors: 1 2
No. of Sentences: 14 15
No. of Words: 317 350
No. of Characters: 1495 1500
No. of Different Words: 159 200
Fourth Root of Number of Words: 4.22 4.7
Average Word Length: 4.716 4.6
Word Length SD: 2.498 2.4
No. of Words greater than 5 chars: 108 100
No. of Words greater than 6 chars: 78 80
No. of Words greater than 7 chars: 52 40
No. of Words greater than 8 chars: 38 20
Use of Passive Voice (%): 0 0
Avg. Sentence Length: 22.643 21.0
Sentence Length SD: 11.944 7.5
Use of Discourse Markers (%): 0.643 0.12
Sentence-Text Coherence: 0.34 0.35
Sentence-Para Coherence: 0.34 0.50
Sentence-Sentence Coherence: 0.099 0.07
Number of Paragraphs: 1 5
Grammar and spelling errors:
Line 3, column 144, Rule ID: SENTENCE_FRAGMENT[1]
Message: “Because” at the beginning of a sentence requires a 2nd clause. Maybe a comma, question or exclamation mark is missing, or the sentence is incomplete and should be joined with the following sentence.
...e circumspect to interpret this result. Because maybe the reason that only 2 percent of...
^^^^^^^
Line 5, column 85, Rule ID: POSSESIVE_APOSTROPHE[1]
Message: Possible typo: apostrophe is missing. Did you mean 'managers'' or 'manager's'?
Suggestion: managers'; manager's
... answer the questions, it will make the managers statement more convincing
^^^^^^^^
Transition Words or Phrases used:
but, first, however, if, may, moreover, so, still, therefore
Attributes: Values AverageValues Percentages(Values/AverageValues)% => Comments
Performance on Part of Speech:
To be verbs : 15.0 19.6327345309 76% => OK
Auxiliary verbs: 11.0 12.9520958084 85% => OK
Conjunction : 5.0 11.1786427146 45% => More conjunction wanted.
Relative clauses : 17.0 13.6137724551 125% => OK
Pronoun: 35.0 28.8173652695 121% => Less pronouns wanted
Preposition: 36.0 55.5748502994 65% => OK
Nominalization: 6.0 16.3942115768 37% => More nominalizations (nouns with a suffix like: tion ment ence ance) wanted.
Performance on vocabulary words:
No of characters: 1533.0 2260.96107784 68% => OK
No of words: 317.0 441.139720559 72% => More content wanted.
Chars per words: 4.83596214511 5.12650576532 94% => OK
Fourth root words length: 4.21953715646 4.56307096286 92% => OK
Word Length SD: 2.61555860041 2.78398813304 94% => OK
Unique words: 164.0 204.123752495 80% => More unique words wanted.
Unique words percentage: 0.517350157729 0.468620217663 110% => OK
syllable_count: 477.9 705.55239521 68% => OK
avg_syllables_per_word: 1.5 1.59920159681 94% => OK
A sentence (or a clause, phrase) starts by:
Pronoun: 6.0 4.96107784431 121% => OK
Article: 6.0 8.76447105788 68% => OK
Subordination: 5.0 2.70958083832 185% => OK
Conjunction: 1.0 1.67365269461 60% => OK
Preposition: 2.0 4.22255489022 47% => More preposition wanted as sentence beginning.
Performance on sentences:
How many sentences: 14.0 19.7664670659 71% => Need more sentences. Double check the format of sentences, make sure there is a space between two sentences, or have enough periods. And also check the lengths of sentences, maybe they are too long.
Sentence length: 22.0 22.8473053892 96% => OK
Sentence length SD: 66.5311036666 57.8364921388 115% => OK
Chars per sentence: 109.5 119.503703932 92% => OK
Words per sentence: 22.6428571429 23.324526521 97% => OK
Discourse Markers: 4.28571428571 5.70786347227 75% => OK
Paragraphs: 5.0 5.15768463074 97% => OK
Language errors: 2.0 5.25449101796 38% => OK
Sentences with positive sentiment : 6.0 8.20758483034 73% => OK
Sentences with negative sentiment : 5.0 6.88822355289 73% => OK
Sentences with neutral sentiment: 3.0 4.67664670659 64% => OK
What are sentences with positive/Negative/neutral sentiment?
Coherence and Cohesion:
Essay topic to essay body coherence: 0.163865006862 0.218282227539 75% => OK
Sentence topic coherence: 0.0589995725272 0.0743258471296 79% => OK
Sentence topic coherence SD: 0.117942990328 0.0701772020484 168% => OK
Paragraph topic coherence: 0.107980669496 0.128457276422 84% => OK
Paragraph topic coherence SD: 0.119163722953 0.0628817314937 190% => OK
Essay readability:
automated_readability_index: 12.7 14.3799401198 88% => Automated_readability_index is low.
flesch_reading_ease: 57.61 48.3550499002 119% => OK
smog_index: 3.1 7.1628742515 43% => Smog_index is low.
flesch_kincaid_grade: 10.7 12.197005988 88% => OK
coleman_liau_index: 11.09 12.5979740519 88% => OK
dale_chall_readability_score: 7.77 8.32208582834 93% => OK
difficult_words: 61.0 98.500998004 62% => More difficult words wanted.
linsear_write_formula: 9.0 12.3882235529 73% => OK
gunning_fog: 10.8 11.1389221557 97% => OK
text_standard: 11.0 11.9071856287 92% => OK
What are above readability scores?
---------------------
Rates: 54.17 out of 100
Scores by essay e-grader: 3.25 Out of 6
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Note: the e-grader does NOT examine the meaning of words and ideas. VIP users will receive further evaluations by advanced module of e-grader and human graders.